Richard Griffin
Supervisor
Lynchburg, Virginia, United States
***********.**@*****.***
WORK EXPERIENCE
March 2021-Current
Supervisor
Sheetz, Inc.
Concord, Virginia, United States
* Manage day-to-day operations of a team of 2-6 people
* Handle customer issues and product concerns
* Address equipment malfunctions
* Ensure proper cleaning and stocking of goods
* Delegate tasks and assist sales people when needed April 2020-March 2021
Sales Person (Sheetz)
Sheetz, Inc.
Lynchburg, Virginia, United States
* Clean and stock store
* Tend to customers
* Make orders in the kitchen
* Unload products
2010-2012
Manager
Domino's
United States
* In charge of a team of 6-9 delivery drivers and minors
* Solve customer issues
* Pay out driver tips each night
* File earning reports
* Prepare night deposits
2008-2010
Temp Agent
Adams&Garth
United States
* Worked various temp jobs with different tasks assigned as needed
* Adapted to new environments and tasks quickly
EDUCATION
-2008
Diploma
Griffin Homeschool Highschool
Greenfield, Indiana, United States
* Griffin Homeschool Highschool Diploma, Greenfield, Indiana, 2008 SKILLS
Operations Time Management Problem Solving Sales People Retail Sales Customer Service Stocking Kitchen Team Management Drivers Customer Service Oriented CERTIFICATIONS
Technical Support Fundamentals
This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
By the end of this course, you’ll be able to:
● understand how the binary system works
● assemble a computer from scratch
● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world
● learn how applications are created and how they work under the hood of a computer
● utilize common problem-solving methodologies and soft skills in an Information Technology setting LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States