Service Representative Customer
Resume:
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Rosemae J. Jose
Job Title * Goes here
Company / Location / 2012 - 2013
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Certifications
Strong Communication Ability to Work Under Pressure
Decision Making Time Management Self-motivation Culture and Work Adaptability Creative Skills Emotional Intelligence
SKILLS
Customer Service/Sales Representative
BJ’s Wholesale Club January 2007- February 2012
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Resolved product and service issues by addressing customers’ complaints and providing efficient solutions
Built sustainable relationships through open and interactive communication.
Customer Service/ Sale Representative
McDonald June 2006- January 2007
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Resolved product and service issues by addressing customers’ complaints and providing efficient solutions
Built sustainable relationships through open and interactive communication.
Office Coordinator
Sobola Home Care January 2020- March 2021
Answering phone calls, transferring callers as appropriate
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel
Managing schedules for conference and community spaces
Monitoring and ordering inventory for office and break room supplies
Managing incoming and outgoing correspondence, including emails, faxes, mail and packages
School Bus Attendant/ Escort
Daily Asperity Transportation January 2007- July 2014
Aids and order for students during school bus rides to and from school, or on field trip
Supervises students to make sure they behave during the ride
Accompanies students from the bus to the school entrance.
High School Graduate
EDUCATION
EXPERTISE
WORK EXPERIENCE
Customer Service
Strong Communications Skills
Analytical Thinker
Problem Solving
Multi-lingual: Haitian Creole (Fluent); Spanish (Basic)
H.H.A
C.N.A
*********@*****.**
Passionate problem solver with a proven track record of providing exemplary client services. Skilled at providing consistent, organized, and efficient administrative support.
PROFILE
Customer Service Representative
CONTACT
Brooklyn, NY
Contact this candidate