Service Representative Data Entry
Resume:
Nicole Bell
Concord, NC
*************@*****.***
PROFESSIONAL SUMMARY
Service-oriented professional with 10+ years of providing exceptional customer service and hospitality. Effective communicator with strong interpersonal and team player skills. Able to learn very quickly and work without direct supervision.
Microsoft Office suite
Data Entry
Cash Handling
Organized
Multi-tasking
Attention to detail
RELEVANT EXPERIENCE
Customer Service Representative 2020 - 2021
Support Services Group and Pit Stop - Nevada
Cross-trained in a variety of areas due to quick ability to learn and handle issues in stressful situations
Professionally communicated with many individuals from various backgrounds
Maintained and increased existing sales portfolio by patiently listening to client needs and offering relevant solutions
Data entry of all customer notes in company application and Excel spreadsheets
Effectively negotiated with customers regarding complaints towards products and service
Adhered to and exceeded company’s guidelines for assembled product displays
Environmental Attendant 2017 - 2016
The Carlington Hotel & The Marshall Hotel - Chicago, IL
Analyzed budgets on cleaning supplies, researched money-saving options and presented idea to management which resulted in the company saving several hundred dollars per month
Maintained 100% safety record by following all safety guidelines and company policies
Created from scratch a cleaning schedule for the hotel
Maintained consistent aesthetic of building by disposing of trash, sweeping, mopping, vacuuming, and cleaning rooms
Displayed friendly attitude toward guests and ensured their needs were met
EDUCATION
High School Diploma McLane Senior High School - Tulsa, OK
Advanced Computer Skills Training Rowan-Cabarrus Community College - NC
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