Data Entry Employment Counselor

Alice Navarro

*** * ******* ****** ******, IN ***80

Cell # 574-***-**** ***********@********.***

OBJECTIVE: A position with a company where I can use my Human-Resource/ Bilingual skills

SUMMARY OF QUALIFICATIONS:

Solid experience in human resource management, encompassing personnel recruiting, training, benefits, and coordination policy enforcement.

FEB 2011- JUN 2014 HUMAN RESOURCE MANAGER

Quality Building Maintenance

Quality Building Maintenance is a full service janitorial provider for commercial office buildings, medical offices, hospitals, educational and industrial facilities and retail stores. Managed and oversaw all Human Resources Department for the Company of approximately 150 to 200 employees. Developed Human Resources goals and objectives. Provided the leadership in the areas hiring and training, solved employees’ issues and implemented governmental policies and procedures. I consulted with CEO on management and supervisors to ensure policy compliance. Determined appropriate grievance procedures relief; resolved labor disputes. I was the Company’s representative in meeting with all regulatory agencies. Maintained staff training program.

· Over 15 years’ management experience, encompassing personnel functions, client relations and facilities management.

· Fluent in Spanish and English.

· Excellent interpersonal and communication skills, having dealt with a diversity of professionals, employees, and staff members.

· Self-motivated; able to set effective priorities and implement decisions to achieve immediate and long-term goals and meet operational deadlines.

· Quality Control, data entry experience and report generating. SKILLS:

Excellent Organizational Skills

● Strong Customer

Relations Skills

● Computer

Proficiency

● Data Entry

Telephone Answering

● Word Processing and Typing

● Function well in high-pressure

atmosphere

● Filing

Experience: Wayne Township School District Indianapolis, IN Aug -2015 to Present

Fifteen years’ K-12 teaching ESL and Spanish (substitute) teaching experience Credentials include current Indiana’s teaching license and substitute teaching certification, fluency in Spanish and a BS in Business Administration.

Passion for quality education and student/school success. Skills and knowledge areas include: K-12 Instruction (All Subjects)

ESL / ESOL Instruction

Ability to Follow Lesson

Plans

At-Risk & Special Needs

Students

Formal & Informal Learner

Assessment

Classroom Management &

Discipline

Technology Integration

Parent / Teacher

Communications

TEACHING EXPERIENCE:

Fulfill both short- and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) and diverse cultural backgrounds. Instruct classes of as many as 34 students; communicate with teachers, administrators and parents; and build a positive rapport with students. SEP 2008 TO Dec 2010 Bilingual Teacher, Arsenal Tech High School (IPS) Taught limited English speaking students in mainstream class work; serve as a translator/interpreter for parents and school administrators. Use my bilingual skills 75% of the time as liaison in the school community maintaining a high level of ethical behavior and confidentiality.

OCT 1998 TO AUG 2008 Wawasee Community Schools Corporation, Syracuse, IN English as a Second Language Program Coordinator

Coordinated and supervised all ESL staff, in five different schools grades K-12. Taught English as a Second Language at Wawasee High School. This position has given me the challenge to administer and implement the No Child Left Behind Law, and use my skills in Spanish. Additional responsibilities are to write all grants to keep the ESL Program funded by the Federal Government, and train school personnel in Reality Spanish. Served as liaison for Hispanic parents and school district. Presented numerous well-received workshops to benefit the parents and the community.

SEP 1987 to OCT 1995 Transition Resource Employment Counselor/Office Mgr. Arrange logistics for office expansion and relocation. Established office procedures and coordinated training for applicants. Enrolled applicants into employment and training assignments, assessed skills, developed employability plans, and developed jobs through regular contact with employers. Experienced in interviewing applicants to determine skills, maintaining data on available employment opportunities and skill requirements. Handle employee relations and supervised administrative support staff. Education: Indiana Wesleyan University, Education Master Program in Indianapolis Certificate of Completion (SHRM), Essential of Human Resource Management University Southern Colorado-Pueblo, CO BS, Business Admin. GPA 3.5,Central Texas College, Killeen, TX, Associate's in General Studies. US Army Veteran. References Available Upon Request

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