Service Representative Rep

Cheryl A. HOWARD

Cell 704-***-****

**** ***** **.

Charlotte NC 28269

Email: *********@*****.***

Objective

To be a positive impact for the company for the purpose of growth and at the same time to advance to my fullest potential. Have a Positive attitude over the many years of working experience in many areas of the work force.

Education

2007 - 2007 Light University (Certificate), Christian Counseling, Aliquippa

2002 - 2006 Hardy Bible School (4 year) Diploma), Pittsburgh PA

1987 - 1987 Sawyer School (Secretarial Science) Certificate/Credits, Pittsburgh

1987 - 2005 Duquesne Light Company Training and Schooling for continued changes

1980 - 1987 Mellon Bank Schooling Cont’d training Courses for Customer Service Rep.

1976 - 1978 GHSSA (Secretarial Schooling) Executive Sec., Aliquippa Jones School

1969 - 1974 Aliquippa High School, Diploma, Harding Avenue Aliquippa PA 15001

Awards /Certificates/Titles

Mellon Bank, NA (Sales and Promotions)

Duquesne Light Co (Multiple certificates - Help to write the Code of Ethics)/Awards.

Church of God in Christ (Titled: Evangelist), Years of schooling and training, PR Chairperson of PA

Work Experience

05/2022 – 09/22 VRC-Vital Records Control (Preparation of records} for scanning. Thru Staff Mark 704-***-****

*Present PR Chairperson, State Women’s Depart/ Second Ecclesiastical Jurisdiction COGIC

*FedEx/Robinson Twp. 724-***-**** Ground, Seasonal wk.(hired) building pallets, boxes..

*Customer Service Representative, worked ticket counter, Airplanes, for WOW & Spirit Airlines. (Trego & Dugan), Pittsburgh Airport

*Sam’s Club / Robinson Twp. 412-***-****)

(Cashier – Part-time Avg. 38 hrs.) Customer Service & Sales

Servicing Customers & Sales of SAMS Card, Plus, Business, Visa, Master)

*Duquesne Light/First Energy/ First Energy (Shipping port PA

RETIRED - 30 YEARS (1-800-***-**** / 814-***-****)

Secretary/Intermediate Clerk Typing and Maintaining of office duties as a secretary

for different Departmental Heads (Directors/ Engineers/ Supervisors, filing/

distribution/ proofing and typing all documents, books, letters, personal. Ordering

and setting up meetings, credit card in my name for company for ordering.

*Mellon Bank N/A (Green Tree PA/Aliquippa PA) RILO Auto Loan Depart.+

Loan Investigator, Customer Service Rep. Sales-Promotions/opening/closing accounts/

Safe deposit boxes Customers’ accounts and problems.

Skills

Typing/Shthand/Word/ PowerPoint/ Some Exce/ Graphics/Telephones/ Printers/Faxes/ Filing/Sales, Customer oriented, Customer Service, Secretary, Tech Clerk, Office Clerk, Airline, Banker Cust Ser Rep., caretaker, Preparator of record/docs.

Volunteer Work

Church very active: Teaching, setting up & arranging programs, Public Relations Chairperson over many years.

References

Betty Alexander 412-***-****, Toccara 803-***-**** VRC

Deloise Rupert/Ruth 724-***-****

Vickie Behl 412-***-**** TREGO DUGAN

DUQUESNE LIGHT 800-***-****, SAMS CLUB 412-***-****, FIRST ENERGY 814-***-****

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