Service Representative Data Entry
Resume:
Work History
Customer Service
Dannesha
Gallow
Contact
Address
Sacramento, CA 95822
Phone
**************@*****.**
m
WWW
https://bold.pro
/my/dannesha-gallow-
230*********/560
Skills
Medical terminology
knowledge
Creative problem solving
Health insurance
Policy renewals
Data Entry
Multitasking Abilities
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Customer Service Representative
Community Choice Financial Inc., Sacramento, CA
Prepared check deposits, loan processing and
customer payments.
Execute company policies, while updating services
and promotions.
Prepared loan agreements for customers, as well as payroll advances.
2022-11 -
2023-01
Customer Service Representative (Remote)
HealthNet Of California, Sacramento, CA
Enrolled consumers into health insurance plans that were best accommodating.
Educated clients about health insurance coverage
options, benefits and costs.
Worked effectively with medical payers such as
Medicare, Medicaid, commercial insurances to
obtain timely and accurate payments.
Provided outreach for additional information for
appeals and grievances.
2022-04 -
2022-10
Customer Service Representative (Remote)
Fanuiel, Sacramento, CA
Educated clients about health insurance coverage
options, benefits and costs.
Responded to customer inquiries regarding health
insurance coverage and policies to assist with
informed decision-making.
Monitored changes in health insurance laws and
regulations to verify continuous compliance.
Answered inbound calls from existing and future
2021-10 -
2022-03
Education
policyholders to answer inquiries and discuss
insurance options.
Early Childhood Education
Sacramento City College - Sacramento, CA
2023-02 -
Current
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