Release Manager Project

Emily W. Lee

********.*****@*****.***, linkedin.com/in/emilylee, 781-***-****, Dublin, CA 94568

Summary: A highly motivated and creative Program Management professional with over 15 years of success in software development specializing in large, complex IT initiatives. My strengths include working with multi-function and multi-national teams in fast-paced environments. I have consistently delivered multimillion-dollar projects on time and am excited to achieve quality, cost, delivery, and productivity goals in my next role.

Sr. Software Project Release Manager, Strategic Partnerships, IBM Data & AI Software, 2021 – Present

Responsible for the Release Management lifecycle that involves the stages such as scheduling the release, coordinating between teams, and deploying of release as per the schedule by using the ServiceNow tool.

Defined the way of driving Partner Cloudera release deliverables programs and the improvement of processes in a data-driven manner. Delivered 30+ Product Offerings per year.

Cloudera delivers a hybrid data platform with secure data management and portable cloud-native data analytics.

Program Director / Sr. Project Manager / Release Manager, IBM Watson Health, 2015 – 2021

Led 4 Cloud-based 5 incremental product releases including Watson Platform for Health, Watson Health Imaging Analytics, Merge Cardio, and HEMO through DevOps CI/CD cycles.

IBM Watson Health is a multidisciplinary and multinational team in a highly regulated environment and heavily focused on protecting extremely sensitive data (SPI, PHI, and PII). It is complying with data privacy standards HIPAA, GDPR, supporting secure storage and operations using that data.

Watson Platform for Health product provides a health data platform as a service that life science, medical device companies, researchers, and others can use to create innovation solutions for their clients.

Worked with stakeholders on product release strategies, created roadmaps, project plans, and milestones.

Based on Agile methodology, ran daily Scrum, backlog review, sprint planning, sprint demo, and retrospective, by using Atlassian JIRA/Confluence and GitHub. Managed team resources, schedules, commitments, prioritizations, and led weekly Scrum of Scrum meetings among 10 Scrum teams across 6 countries.

Translated business and technical needs into epics/stories, analyzed complex problems, managed prioritization challenges, identified issues, escalated risks along with a mitigation strategy resolved issues, and created new solutions and process improvements. Created and presented weekly reports for executives.

Continuously collaborated with product owners, architects, designers, development, testing, security, regulatory compliance management leaders, and operation teams to successfully released on time and deployed 14 components to production as a HIPAA-enabled Cloud foundation supported by IBM SoftLayer.

Program Director, Rational, Tivoli and Lotus, IBM Software, 2008 – 2014

Led IBM China Development Lab Rational Brand team (~150 people) focused on product development, testing, deployment, and client engagements.

Oversaw team’s commercial maturation with an operational focus on Cloud, Mobile, and DevOps areas

Worked closely with sales, service, and support teams to grow local business revenue and customer satisfaction. Major accounts including China Construction Bank and China Merchants Bank and Industrial and Commercial Bank of China.

Delivered IBM’s Tivoli 1st Smart Cloud Provisioning Product which began as an incubator project.

Led major clients for beta, deployment and support including national banking and telecom industry.

Managed Domino & Notes deliverables and business development as part of the WW Partner Program.

Principal Group Manager, Window Server Group, Microsoft, 2006 – 2008

Led the Shanghai team and delivered 1st Windows Home Server release in July 2007.

Managed Windows Home Server and Windows Essential Business Server product teams as part of the Windows Server Solution Group. Responsible for strategy plan, team growth, and product deliveries.

Program Director / Sr. Development Manager, Lotus, IBM, 2002 – 2006

Led a distributed development team (~60 members) including developers, testers, and project managers. product manager and architects delivered 4 products including Workplace Managed Client and Lotus Workplace Designer, Document Management, Mobile Application, and Data Access products.

Planned and executed teams’ financial, budget, and resources for software development operation.

Collaborated with marketing, sales, support, training, ISV, support, and product designer departments.

Education: M.S. Computer Science, Boston University, Boston, Mass., USA

Tools: GitHub, Atlassian JIRA/Confluence, IBM Clearinghouse and ServiceNow, Microsoft 365, Open-Source Vulnerability scan

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