Data Entry Customer Service
Resume:
HERMELA F
TESFAMICHAEL
*****.*****@*****.***
Saint Paul, MN 55104
SKILLS
Active listening skills
Positive attitude
Time management
Interpersonal skills
Communication
Empathy
Friendly
Quick thinking
Reading physical and Emotional cue
professional customer service
Client Correspondence
Safety Understanding
Quality Assurance
Problem Resolution
Typing
Manage Programs
Data Entry
File and Records Management
EDUCATION
Nativity Girls School
Addis Abeba,Ethiopia • 07/2014
No Degree
CERTIFICATIONS
microsoft excel
microsoft word
customer service
data analysis
PROFESSIONAL SUMMARY
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
WORK HISTORY
Ethiopian Airlines - Fight Attendant
Addis Abeba,Ethiopia • 09/2016 - 08/2022
Kept facilities clean, neat and organized to give areas professional and fresh appeal.
Responded to customer requests efficiently and with knowledgeable assistance.
Responded to all customer inquiries thoroughly and professionally.
Removed safety hazards, soiled items and trash from customer areas.
Shared best practices for sales and customer service with other team members to help improve store's efficiency.
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