Service Representative Administrative Assistant

SHANTRIA LEAK

*** ******** **, ********, ** *****

Phone: 704-***-****

Email: ***********@*****.***

Ability Summary

Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.

Employment History

11/2020 - 02/2023

Customer Service Representative, Lear Corporation, Kenansville, NC

Acted as the liaison between plants and customers to expedite the flow of needed finished goods.

Prepared all necessary picking, invoicing, and other required documentation for shipments to both internal and external customers in a timely manner.

Interacted with floor supervisor by delivering picks for processing, followed up on status of shippers being completed, answered questions.

Analyzed customer releases and evaluated stock levels to ensure 100% on time delivery to the customer.

Performed daily required monitoring of customer systems and maintained evidence logs.

Performed internal record keeping as required.

Collected and prepared data for internal and external reports as required.

10/2019 - 04/2020

Production Associate, Butterball, Mt Olive, NC

Monitored food cooking machines and made adjustments to the controls for devices such as boilers, ovens, fryers and cookers.

Programed kitchen equipment to operate according to company and recipe standards and made changes to cooking temperature and time.

03/2015 - 05/2019

Inventory Associate, J&D Logging, Magnolia, NC

Performed quality checks on stored products and discarded inventory that did not meet the company's standards.

Updated cycle count and maintained production records to share with management and other stakeholders in the business.

Reported discrepancies in inventory that indicated theft, such as discrepancies in cycle count.

Implemented loss prevention programs to prevent theft.

Obtained estimates and price details from different vendors to compare costs.

07/2014 - 03/2015

Labeler, Allen Canning Co, Turkey, NC

Removed finished packaged items from machine and separated rejected items.

Attached identification labels to finished packaged items and stenciled information on containers, such as lot numbers or shipping destinations.

Inspected and removed defective products and packaging material.

Stocked and sorted product for packaging or filling machine operation, and replenished packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.

Education History

Associate Degree in Office Administration, James Sprunt Community College, NC

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