Customer Service Retail Sales

Jenny Brown

**** ******** **

Battlefield MO ****9

Cell: 417-***-****

Email: *************@*****.***

OBJECTIVE: Professional sales and customer service with over 20 years of experience. Acknowledge for excellent customer service and sales abilities.

EXPERIENCE:

10/20- 1/23

T-Mobile Team of Experts

Update accounts, solve issue they are calling in for. Account audits for better rate plan, upgrade phone, or add an additional line. Billing-expert to explain bill, and other bills from sprint.

Swoon- Temp Expedia

Review account to see if they have been paid. Pay accounts that need to be paid. Adjust account if we do not owe the hotel

7/14-3/19

AT&T Retail sales consultant

Customer service

Sale products and services

Inventory

Update accounts, billing

Take payments

Skills

• Customer service

• Dispatch

• Billing/Invoicing

• Payroll

• Setting appointments

• Payment arrangements

• Customer retention

• Technical support

• Order placement

• Crises Prevention Intervention training

• Managed the marketing department

• Prepared sales slips & sales contracts

• Multi-phone line system

• Filling and records management

EDUCATION:

96-99 Hollister High School Diploma Hollister, MO

97-98 Gibson Tech Center 1st year Certificate Business Reeds Springs, MO

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