Brittany Burke
Toledo, OH *****
****************@*****.***
I have been a stay at home mom of four and I have become a professional multi-tasker and a scheduler with phenomenal organization skills and being on time. I am ready to apply my skills back into the work field.
Authorized to work in the US for any employer
Work Experience
Case Manager
Talbot womens residential unit - Toledo, OH
August 2022 to Present
I help women in their recovery by initiating groups, administering medications, transporting to AA meetings. I work on billing notes and treatment plans. CPR and CPI certified Waitress
Olive Garden - Toledo, OH
August 2019 to March 2020
• serving food to customers and are responsible for ensuring an enjoyable dining experience.
• providing menus, meeting special customer demands, taking orders, bring food to tables, refilling glasses, and cleaning tables.
Patient Access Representative
Mercy Health - Toledo, OH
March 2016 to July 2018
Trained on Epic systems, customer care service, insurance education, practice hippa law and privacy documentation.
Waitress
Don Pablos - Maumee, OH
December 2014 to March 2016
Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Managed closing duties, including restocking items and reconciliation of the cash drawer. Production Worker
Chrysler, LLC - Oregon, OH
September 2014 to December 2014
Assembled steering columns !torque converters.
Calibrated the torque converter using a robotic system. Followed correct safety protocols.
Education
Certified Phlebotomist
Mercy College - Toledo, OH
2009
License in Cosmetologist
Toledo Academy of Beauty - Toledo, OH
2004
Diploma
Bedford High School - Temperance, MI
2001
Certificate in Chemical dependency Counselor Assistant January 2022
Skills
• Microsoft Office (10+ years)
• Quickbooks
• Quickbooks (5 years)
• Customer Service (10+ years)
• Insurance Verification (3 years)
• Hospital (3 years)
• Call Center
• Medical Insurance (3 years)
• Scheduling (10+ years)
• Billing
• Medical Records
• Epic (3 years)
• Server (10+ years)
• Sales (10+ years)
• training (10+ years)
• POS (10+ years)
• fast learner (10+ years)
• Powerpoint
• Organizational Skills
• Microsoft Excel
• MS Office
• Word
• Serving Experience
• Microsoft Word
• Microsoft Powerpoint
• Front Desk
• Phlebotomy
• Medical Office Experience
• Patient Care
• Medical Billing
• Case Management
• EMR Systems
• Social Work
Certifications and Licenses
Phlebotomist
Cosmetologist
food handler certificate
Driver's License
CPR Certification
Cdca
April 2022 to Present
CPI
November 2022 to Present
Assessments
Electronic Medical Records: Best Practices — Familiar February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Problem Solving — Familiar
August 2019
Analyzing relevant information when solving problems. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skill Highlights
*Calm and level-headed under duress * Clinical Training
* Quick problem solver
* Medical terminology knowledge
* Practice in sterilization techniques
*Talent in obtaining/charting goals and percentages