Victoria Layne
Columbus, Georgia ***** United States
Day Phone: 706-***-****
Email: ******@*****.***
Work Experience:
Bus Monitor (Special Need Kids)
Muscogee County School District
**** ***** Road Columbus, GA 31906
Columbus, GA
11/01/2016 - Present
Hours per week: 25
Duties, Accomplishments and Related Skills:
The primary objective of a special education monitor is to assist school bus drivers in carrying out their responsibilities with respect to the safety of the students who are riding the bus. Bus monitors understand the duties, roles and the responsibilities that the job entails. Many school bus monitors are assigned specific task. They are also there to reinforce and administer health care, manage student behavior and much more.
Supervisor: Debra Lewis 706-***-****)
Okay to contact this Supervisor: Yes
Data Entry Special
Synovus
1148 Broadway Columbus, GA
Columbus, GA
10/01/2011 - 10/01/2013
Hours per week: 40
Duties, Accomplishments and Related Skills:
Knowledge, understanding and ability to interpret Synovus loan policy. Proficient in lending system and credit scoring systems. Proficient in Microsoft office including Word and Excel. Excellent customer service skills with the ability to meet service level and strong oral and written communications skills.
(This department is no longer at Synovus)
Administration Assistant II
CB&T
1148 Broadway Columbus, GA
Columbus, GA
2/01/2008 - 10/01/2011
Hours per week: 40
Duties, Accomplishments and Related Skills:
Responsibilities include ability to type/create a variety of documents, maintaining department/division documentation to include sensitive business multi-line telephone, keeping accurate records and concise messages, discreet call screening location personnel, exercising call forward as appropriate, and at all times projecting proper phone etiquette.
(This department is no longer at CB&T Due to down sizing)
Administrative Assistant I
CB&T
1148 Broadway Columbus, GA
Columbus, GA
8/01/2005 - 2/01/2008
Hours per week: 40
Duties, Accomplishments and Related Skills:
Under general supervision, provides a wide variety of administrative and staff support for a functional unit and the associated manager. Responsibilities include to type/create a variety of documents, answering a multi-line telephone, keeping accurate and concise messages, discreet call screening, location personnel, exercising call forward as appreciate, and at all times project proper phone etiquette.
Bank Card Collector
TSYS
9 Corporate Ridge
Columbus, GA
11/01/1997 - 8/01/2005
Hours per week: 40
Duties, Accomplishments and Related Skills:
Handles inbound and outbound calls on delinquent and/or over limits accounts with customers to reach a payment agreement. Initiates a plan of action to recover outstanding accounts to include various methods of payment such as, commitment to pay by mail, debit account, and quick remit.
Education:
Kendrick High School Columbus, GA United States
High school diploma or equivalent 6 / 1983
Job Related Training:
Customer Service training 1997-2013 training classes were required ever six months while working for CB&T and TSYS.
Language Skills:
Language Spoken Written Read
English Advanced Advanced Intermediate
References:
Name Employer Title Phone Email
Daniel Tyson Muscogee County School District Assistant to the Supervisor in School Transportation 706-***-**** *************@*****.***
Vincent Sampson Retired CSM United States Army, Retired Police/Detective 706-***-**** *******@***.***
Osie Hugley Muscogee County School District Assistant Principal 706-***-**** ********@*****.*** Indicates professional reference
Additional Information:
I have very good people person skills, a team player and I go the extra mile to help anyone. I have excellent customer service skills that is suitable for this position. I had been working with special need kids for five years and it is joy to see a smile on their faces.