Delivery Driver,Customer Service, scheduler.perfect attendance,micros
Resume:
Christine Gutierrez
Albuquerque, NM *****
**************@******.***
Would like to work in a customer friendly setting with opportunities to improve customer satisfaction.Thank you for choosing me to join the team. Authorized to work in the US for any employer
Work Experience
Scheduler
Lovelace Health System - Albuquerque, NM
August 2020 to Present
Ensure scheduling appointments for New Patients. Worked for Care Concierge for 2year and know at contact center currently. Punctual,dependable, excellent customer service skills Cashier
Murphys - Albuquerque, NM
October 2020 to January 2021
Greeted customers and provided friendly service. Performed opening and closing procedures. Ensured a balanced register at the end of the shift.
Ups, Albuquerque,NM ~ Drivers Helper
Certified in Medical terminology
Delivery Driver
UPS - Albuquerque, NM
October 2019 to August 2020
Seasonal part time helper, Delivered packages to several locations throughout the city, Made sure they arrived safe and in a timely manner.
Assistant Manager
Family Dollar - Albuquerque, NM
January 2019 to January 2020
Ensure cash is balanced in safe,perform opening and closing procedures,responsible for keys to open and close the store. Run a crew of cashiers,runners, and stockers. Perform friendly customer service. Know our products and locations of the merchandise to better assist our customers.
Cashier
Smiths Store - Albuquerque, NM
January 2007 to December 2008
Service Deli. Handled and ensured cash receipts for the store. Balanced cash drawer in opening and closing procedures to ensure balances were the same. Greeted and dealt with customers, worked with a slicer and a deep fryer.
Health Unit Coordinator
UNM NewBorn Intensive Care Unit, Albuquerque,NM - Albuquerque, NM January 1998 to December 2005
Ensured patients insurance is current and that they didn't have co-pays, assisted with registration for both mother and child, transcribed doctors orders to ensure patients receive proper care. Created memory boxes for new born deceased babies including, bathing, fingerprinting and grooming deceased babies. Cleaned the beds and machines when patient was discharged. Education
Associate’s in Life Skills and Nutrition
Central New Mexico Community College - Albuquerque, NM 2010 to 2012
Certificate in Medical Technology
CNM - Albuquerque, NM
August 2002 to May 2003
Certificate in Medical terminology
CNM - Albuquerque, NM
August 2002 to May 2003
Skills
• Five years experience in
neonatal medical intensive
care
Experience in geriatrics and
breast cancer patients
Hard Worker
Fast Learner
Willing to tackle extra
assignments
Excellent Team Player
English Read and Write
Fluent in Spanish speaking,
reading and writing.
• Medical terminology
• Medical transcription
• Medical Scheduling
• Critical Care Experience
• Hospital Experience
• Nursing
• Insurance Verification
• Medical Records
• Medical Imaging
• Epic
• Medical Office Experience
• Microsoft Outlook
• Triage
• HIPAA
• Employee Orientation
• Anatomy Knowledge
• Microsoft Word
• Transcription
• Vital Signs
• ICU Experience
• Clerical Experience
• Office Management
• Phone Etiquette
Languages
• Spanish - Beginner
Awards
Perfect attendance
February 2023
I love coming and being present and ready for the day. Certifications and Licenses
Driver's License
Food Handler Certification
Medical terminology
Medical transcription
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