Christine Gutierrez

Albuquerque, NM *****

adw342@r.postjobfree.com

+1-505-***-****

Would like to work in a customer friendly setting with opportunities to improve customer satisfaction.Thank you for choosing me to join the team. Authorized to work in the US for any employer

Work Experience

Scheduler

Lovelace Health System - Albuquerque, NM

August 2020 to Present

Ensure scheduling appointments for New Patients. Worked for Care Concierge for 2year and know at contact center currently. Punctual,dependable, excellent customer service skills Cashier

Murphys - Albuquerque, NM

October 2020 to January 2021

Greeted customers and provided friendly service. Performed opening and closing procedures. Ensured a balanced register at the end of the shift.

Ups, Albuquerque,NM ~ Drivers Helper

Certified in Medical terminology

Delivery Driver

UPS - Albuquerque, NM

October 2019 to August 2020

Seasonal part time helper, Delivered packages to several locations throughout the city, Made sure they arrived safe and in a timely manner.

Assistant Manager

Family Dollar - Albuquerque, NM

January 2019 to January 2020

Ensure cash is balanced in safe,perform opening and closing procedures,responsible for keys to open and close the store. Run a crew of cashiers,runners, and stockers. Perform friendly customer service. Know our products and locations of the merchandise to better assist our customers.

Cashier

Smiths Store - Albuquerque, NM

January 2007 to December 2008

Service Deli. Handled and ensured cash receipts for the store. Balanced cash drawer in opening and closing procedures to ensure balances were the same. Greeted and dealt with customers, worked with a slicer and a deep fryer.

Health Unit Coordinator

UNM NewBorn Intensive Care Unit, Albuquerque,NM - Albuquerque, NM January 1998 to December 2005

Ensured patients insurance is current and that they didn't have co-pays, assisted with registration for both mother and child, transcribed doctors orders to ensure patients receive proper care. Created memory boxes for new born deceased babies including, bathing, fingerprinting and grooming deceased babies. Cleaned the beds and machines when patient was discharged. Education

Associate’s in Life Skills and Nutrition

Central New Mexico Community College - Albuquerque, NM 2010 to 2012

Certificate in Medical Technology

CNM - Albuquerque, NM

August 2002 to May 2003

Certificate in Medical terminology

CNM - Albuquerque, NM

August 2002 to May 2003

Skills

• Five years experience in

neonatal medical intensive

care

Experience in geriatrics and

breast cancer patients

Hard Worker

Fast Learner

Willing to tackle extra

assignments

Excellent Team Player

English Read and Write

Fluent in Spanish speaking,

reading and writing.

• Medical terminology

• Medical transcription

• Medical Scheduling

• Critical Care Experience

• Hospital Experience

• Nursing

• Insurance Verification

• Medical Records

• Medical Imaging

• Epic

• Medical Office Experience

• Microsoft Outlook

• Triage

• HIPAA

• Employee Orientation

• Anatomy Knowledge

• Microsoft Word

• Transcription

• Vital Signs

• ICU Experience

• Clerical Experience

• Office Management

• Phone Etiquette

Languages

• Spanish - Beginner

Awards

Perfect attendance

February 2023

I love coming and being present and ready for the day. Certifications and Licenses

Driver's License

Food Handler Certification

Medical terminology

Medical transcription

Contact this candidate