Warehouse Associate Shift Leader

Jacqueline Pineda

Goodyear, AZ *****

623-***-**** - ******************@*****.***

Professional Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up 75 pounds.

Skills

Quality Control

Wrapping and Boxing

Excellent Driving Record

Warehouse Operations

Lifting and Sorting

Pallet Jack Operation

Cash Handling

Issue Resolution

Daily Workflows

Team Leadership

Quotas and Goals

Special Orders

Work History

08/2022 to Current

Warehouse Associate

Chewy – Goodyear, AZ

Worked safely around moving machinery.

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Trained double jack driver

Loads crates up with dog food bags weighing up to 50lbs

Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free

05/2021 to 08/2022

Bra Specialist

Victoria's Secret & PINK – Glendale, AZ

Greeted customers, helped locate merchandise and suggested suitable options.

Answered customer questions about products and services, helped locate merchandise and promoted key items.

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Listened to customer needs and desires to identify and recommend optimal products.

Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Balanced and organized cash register by handling cash, counting change and storing coupons.

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

05/2019 to 11/2020

Shift Leader

Panda Express – Goodyear, AZ

Trained new employees and delegated daily tasks and responsibilities.

Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Managed over 50 customer calls per day

Increased sales by 10%

Languages

Spanish

Full Professional

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