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Licensed Optician Customer Service

Location:
Concord, CA, 94519
Posted:
May 12, 2023

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Resume:

KATE VALENZUELA

Licensed Optician

CONTACT

209-***-****

adw2p8@r.postjobfree.com

PROFILE

8+ years of experience as a licensed optician. Highly personable with talent for quickly identifying customer needs and presenting appropriate eye care solutions. Motivated, poised, and competent with a demonstrated ability to easily transcend to various environments. Excellent team building and leadership skills with knowledge to efficiently make critical decisions. Exceptionally strong work ethic and quick learner. Conquers any new task and willing to learn any new craft. SKILLS

Time Management

Computer literate

Customer Service

Communication

Strategic thinking

Lens Edging/Tinting

EXPERIENCE

Vision Center Manager – June 2022 - Present

Licensed Optician – August 2019 - Present

Optician Assistant/Technician – June 2015 – August 2019 Walmart Vision Center, 777 Story Road, San Jose

Transcribe essential prescriptions provided by optometrists into the computer system and advise patients on lens types, styling, and frames. Coordinate with team members to manage work, such as ordering material from the support lab, scheduling, appointments, troubleshooting issues, and controlling resources. Accomplished sales goals and quotas by maintaining service standards, fostering relationships with customers, and executing multiple tasks on time. Used attention to detail aptitude while measuring vertex distance, temple length, bridge and eye size. Worked with Insurance for Patient billings.

Licensed Optican/ Lab Technician – July 2021 – May 2022 Wilby Optical, 855 El Camino Real, Palo Alto

Cut, polished, and grinded lenses based on customer prescriptions received from optometrists and opticians while maintaining a clean work environment and upheld OSHA requirements. Operated edging machinery efficiently to meet company requirements of output per day. Fitted and adjusted eyeglasses. Performed visual field tests to measure field of vision. Gathered detailed chief complaint, while measuring the patients vision. Helped patients select frames according to desired style and color.

EDUCATION

Tokay High School

2000

High School Diploma

Andon Vocational

College

June 2001

PT Assistant

ABOC RSLD

August 2019

License Optician

Certifications

CPR

Covid

ABO



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