Construction Laborer, Customer Service
Resume:
Wolfgang Himmelsbach
Kailua, Kona 96740
**************@*****.***
Experience:
Furniture Delivery Mover and Driver:
Kailua Kona, HI
Island Time Patio Furniture/Jan 2022-June 2022
Duties included assembling of furniture. Safely transporting furniture from store. Heavy lifting. Leading and coordinating small team in efficient and timely manner. Maintenance of company vehicle.
Pool Service Technician:
Kailua Kona, HI
Blue Water Pool/Aug 2021-Jan 2022
Serviced and maintained multiple private pools, spas and equipment to highest safety standards. Worked alone and preformed several task with no supervision. Self motivated.
Construction Laborer:
Mt. View, HI
Pacific Gunite/ May 2020-Sept 2020
Used power tools safely to complete all job tasks. Assembled and secured ladders and scaffolding on job site.
Sustained safety protocols to maintain secure and proper handling of equipment and materials.
Worked successfully with diverse group of co workers to accomplish goals and address issues related to the job.
Innkeeper/Night manager:
Hilo, HI
The Inn at Kulaniapia Falls/ May 2018-Feb 2020
Provided excellent customer service and attention to customers when face to face or through phone conversations. Assisted guest at check in providing information On various services within the hotel.
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines. Demonstrated leadership by making improvements to work process and helping to train others.
Booked large groups of people for weddings, seminars, conferences and other events and directed all day to day operations of events. Coordinated with staff to provide safe and enjoyable guest experience.
Event Bartender and activity coordinator.
Tour Guide:
Hilo, HI
Kulaniapia Adventures/ May 2018-Feb 2020
Created tour programs with focus on providing positive guest experiences. Mentored apprentice guides to promote better understanding of information to present to tourist and travelers.
Built detailed knowledge on areas and locations to thoroughly answer guest questions and offered further details about special exhibits. Facilitated tours to groups of up to eight.
Kept safety of all members of group at the highest level. Demonstrated self reliance by meeting and exceeding work flow needs. Researched topics that pertain to tour locations.
Tours included- Lava tours, Lava Tube Tours, Stargazing and also Waterfall rappelling. I also speak fluent German! I studied Hotel and Restaurant management in Germany with a strong focus on customer service, Quality and marketing. Born and raised here on the Big Island and have extensive knowledge of all things Hawaii. I am very passionate about our island we get to call home. I love talking story and giving people insights to our Hawaiian History and way of life. Aloha,
Wolfgang Himmelsbach
References:
Max Mitchell 702-***-****
Maureen Goto 808-***-****
Jasmine Hetfeld 808-***-****
Sunnie Nash 808-***-****
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