Objective

Highly motivated and hardworking individual who is seeking a position in your prestigious organization where I will be able to learn and grow as an individual. To use my excellent communication and organization skills to contribute to the success of your organization.

Education

Jonathan Grant High School, St Catherine, Jamaica 2012-2017

Distinction collage, Spanish town St Catherine 2017-2018

Vector Technology Institution, Half way tree rd Kingston 2019-2019

Experience

Super Dallas Van supermarket, Old Harbour road February 2020 - March 2020 Store Manager

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Accomplishes sales and organization mission by completing related results as needed

• Seize opportunities to upsell products when they arise

Deremon trading, Kingston, Jamaica May 2019 - June 2019 Assistant Sales Rep

• Go from wholesale to wholesale taking orders from managers for the next batch of delivery.

• Ensure that the goods where brought to the wholesale and supermarkets on time and that there were no issues with them .

• Some time would have go to these supermarkets with the sales rep I assisted and collect the money for the items bought

• Assess the condition and quality of merchandise to ensure it meets the standards decided upon for the products.

Daves pastries and delights July 2020 - September 2020 assistant baker

• Assist in the making of different pastries such as cakes and bulla.

Advantage Communication. June 2020 - May 2022 Collection Agent

• In which I would contact customers, provide them with the knowledge of a unpaid/outstanding bill and also to analyze an issue and provide solution such as trouble shoot/technical support.

Itel. June 2022 - Customer Servise Specialist

• Here we would recive calls where guest would want to reserve a hotel room and sometimes we would have persuade them in booking, we often do get calls which the guest would be having a billing issues or would be having some issue about a reservation and would to try and rectify their issue for a selected few such as myself was upskilled to handle such calls.

Volunteer Experience

• Kingston and St Andrew Parish Library, Liberian and Computer assistant

Qualification June 2018

CSEC/City & Guilds results

• Information Technology

• Geography

• English Language

Certification

• Level one in automotive mechanic

• Level one & two in Graphics Design

REFERENCES:

• Mrs Elizabeth Thamos Roberts 876-***-****

• Mr Kevin White 876-***-****

• Shakel Moeder 876-***-****

• Jhabar Young 876-***-****

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