Crew Member Customer Service

MJ Meghan Johnson

Mickleton, NJ ***** 856-***-**** **********@*******.***

PROFESSIONAL

SUMMARY

Highly efficient worker who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

SKILLS Serving and Bussing

Cash Drawer Reconciliation

Ordering Procedures

Food and Beverage Service

Teamwork and Collaboration

WORK HISTORY CREW MEMBER 09/2020 to CURRENT

Dunkin' 219 North Main Street, Mullica Hill, NJ 08062 Worked front counter, drive-thru and other areas.

Backed up servers by setting up trays and completing some food deliveries.

Assisted other team members to achieve goals.

Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Addressed guest needs, questions, or concerns to create optimum experience onboard.

Trained new team members on procedures, customer service, and sales techniques.

Kept drawer balanced by accurately processing cash, credit and debit payments.

Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Kept kitchen, counter and dining areas cleaned and sanitized. TEAM MEMBER 02/2018 to 07/2018

Burger King 361 Harmony Road, Gibbstown, NJ 08027 Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Contributed to team success by completing jobs quickly and accurately. Developed strong customer service and product knowledge skills to enhance individual and team performance.

Learned all required tasks quickly to maximize performance. Operated register to process payments and collect cash payment for order totals.

Kept work areas clean, organized, and safe to promote efficiency and team safety.

EDUCATION High School Diploma 06/2020

Kingsway Regional High School, Woolwich Township, NJ Nursing

Widener University, Chester, PA

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