Document Coordinator Customer Service
Resume:
Entrust Solutions
• Conducted preconstruction site visits with customer and contracting organization Xcel Energy.
• Technical Drawings, Cost Estimates, Parts List, and Summations of Materials.
• SAP Softwear Solutions transaction codes and submittals
• Traffic Control, Overhead Labor, and Permit submittal
• Designed and developed construction plans.
Syracuse University, VPA, Bachelors of Industrial Design, 2017 Kiewit
Electric Distribution Designer I, 6/13/22 - 10/21/22
• Created construction drawings abiding by Design standards set by client SDG&E.
• Detected, Analysed, and submitted RFI’s (Requests For Information).
• Used GIS System to create location maps.
• Produced Drawing Sets for use in AutoCAD.
TRC Companies
Project Transition Period, Electric Distribution Designer I, 05/06/22 - 5/20/22
• IKE PoleOS System was utilized to develop measurement annotations for structural analysis.
• 3rd party and communication make ready assessments with exhibit forms. National Grid
Electric Distribution Designer I - Contractor with TRC Companies, 01/13/20 - 05/06/22
• Designed Electric Distribution Feeders with utilities model program Small World GIS in preparation for the Advanced Data Management System as well as to assist operations support and secondary customer service point analysis.
• Process was performed using field photos and GIS Data from IMAP ARCGIS.
• Created designs within Smallworld GIS according to assets identified in vendor photos with Virtual Walk Down process.
• Identified discrepancies between three components GIS, IMAP, and Primary Index Map to external departments such as “Maps and Records” and “Distribution Planning and Asset Management.”
• Reviewed additional feeder errors in the validation stage.
• Communicated with the Quality Assessment / Quality Control team to process all details.
• Primary Index Maps were referred to as Regional Control Center Maps in NY and Emergency Map Systems in NE
• This project covered all of National Grids territory including New York and New England.
• Was a selected team member for work on Rhode Island territory to ready the area in time for PPL sale as considered a perfor- mance driven employee.
Osmose Utilities Services
Technical Services - Field Technician, 05/13/19 - 08/14/19
• Inspection of power lines and telephone poles documented measurements for load calculation on the pole and identification of hazards for client National Grid and Avangrid.
• Infrared inspections and splice documentation for forest fire prevention and general maintenance for client PG&E.
• Collected field data as crew foreman and manager of crew. Leidos
Field Engineer - Powerline Utilities, Temporary Employee with Aerotek, 10/08/17 - 5/13/19
• Examined outside Electric Utility Circuits and/or Electric Utility Feeders to ensure present field design was up to NESC code.
• Conducted field documentation pictures, measurements, and notes for pole load calculation reporting and analysis.
• Documented flaws such as NESC violations, construction standards, and hazards.
• Shared these findings with the design team to develop changes for client National Grid. Baker Huges GE Oil & Gas
Digital Services - Document Coordinator, Temporary Employee with Kelly Services, 10/23/17 - 2/28/18
• Supported engineering team in locating drawings/documents for transfer of work initiatives.
• Conducted searches of network drives to locate material documents while following document priority as set by engineering.
• Used basic knowledge of Microsoft DOS to expedite the document search process.
• Reconciled document revisions with most recent releases in SAP. Re/Max Realty Plus & Re/Max Realty Masters
Associate Broker’s Assistant & Licensed Salesperson - Buyer Specialist, 03/01/15 - 10/20/2017
• Worked primarily with residential bank foreclosures, rehab properties, and investor buyers.
• Managed brokers Real Estate portfolio database which included asset inspections, monthly property reports, market-level analy- sis, sales data, broker price opinion, and comparative market analysis.
• Conducted open houses, showing appointments, submitted purchase offers, and satisfied contract contingencies.
• Experience working with both buyers and sellers. SUNY Upstate Medical University
IMT Department - Operative and Networking Services, Assistant to Project Manager, 01/01/16 - 01/01/17
• Attended meetings frequently with architects and stakeholders, to discuss current renovations.
• Developed Excel spreadsheets listing new and existing equipment, IP addresses, jack numbers, Epic IDs.
• Designed floor plan in Auto CAD, detailing the placement of network jacks and equipment for cabling cost estimation. Technical Skills
GIS Small World, Bluebeam, National Electric Safety Code, Utilities, Pole Load Calculation, Ocalc, Pole Foreman, IKE GPS, Guying, Sketching, Axure, Photoshop, InDesign, Illustrator, Premiere Pro, Rhino 3D, Solid Works, Key Shot, AutoCAD, Fusion 360, Rapid Prototyping, Excel, Power Point, Microsoft Word, IT Networking, NYS MLS, Foreclosure Properties, Broker Price Opinion Forms, Advanced Technical Drawing Skills.
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