Postal Service Vault Teller

TERESA GONZALES

OBJECTIVE

An interesting position with a growing company. I always strive to achieve better results than anticipated. Want to become a part of a team that works as a unit rather than a fragmented operation that doesn’t achieve results. I am a team player and I am always looking for better ways to do things.

EXPERIENCE

1986–2010 United States Postal Service Berkeley, CA

Customer Services Supervisor

Supervised and coordinated activities of workers engaged in servicing and promoting shipper accounts for parcel-delivery.

Executed daily operations of mail delivery and retail services.

Responsible to ensure proper staffing and completion of the mail delivery and distribution by cut off time each day.

Discussed service to shippers with assigned representatives to develop plans of service.

Ensured Letter Carriers were trained and well informed of Postal Procedures and Regulations.

Managed front end window services at several stations and or offices.

Prepared operating reports for management.

Prepared work schedules and expedited workflow.

1986–2004 United States Postal Service Berkeley, CA

Letter Carrier

Delivery of mail as a City Carrier.

Maintain records from customers on route and ensured timely delivery of mail on a daily basis.

1981–1986 Bank of America Richmond, CA

Vault Teller Supervisor

Increased regional sales from $25 million to $350 million.

Managed 250 sales representatives in 10 Western states.

Implemented training course for new recruits — speeding profitability.

EDUCATION

1981 Richmond High School Richmond, CA

General Education, Graduated, High School Diploma.

INTERESTS

Enjoy being with family, traveling and singing in church. Mountain biking, fishing.

LANGUAGES

Fluent in English and Spanish.

AWARDS

Letters of Appreciation, (Numerous) 1986-2010.

Good Conduct Award 1986-2010, Berkeley Postmaster.

E-MAIL ************@*****.***

1203 CHELSEA • HERCULES, CA 94547 • PHONE 510-***-****

Special Achievement Awards (Several), Bay Valley District Manager.

Letter of Appreciation – Juneteenth Festival Coordinator 2006.

Letter of Appreciation – Combined Federal Campaign 2004/

REFERENCES

Charles Patterson, Postmaster Berkeley

2000 Allston Way

Berkeley, CA 94704

510-***-**** Work

510-***-**** Cell

Thomas Cintron, Supervisor, The Home Depot

1531 Virginia Street

Berkeley, CA 94703

510-***-**** ext 460 Work

510-***-**** Cell

Tess Browder

2466 Manchester Avenue

San Pablo, CA 94806

510-***-**** Cell

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