Executive Officer Customer

MST.FARHANA NAHIDA

**** ******* **. *****: ******@*****.*** Dunwoody, GA Cell: 720-***-****

Objectives:

To work in challenging and competitive environment where sense of responsibility and commitment is required, where dignity of work provides job satisfaction and the place of work provide potential avenues for learning, growing and achieve hierarchy.

Summary:

oWorked as an Executive officer in Admission Department at Atish Dipankar University of Science & Technology.

oPreviously worked as a Junior Officer at Jamuna Bank Ltd.

Roles & Responsibly:

Responsibilities in Atish Dipankar University of Science & technology.

June 2012- August 2015

oTo ensure, maintain the overall Admission procedures, file maintaining, day to day preparing the up to date daily reports.

oAlso collect the updating the latest information’s and delivered to the Students. Motivation & counseling was the regular assignment for admitted students, etc.

oEnd of the day total information email to the Superiors smoothly.

Responsibilities in The Jamuna Bank Ltd. Feb 2009-May 2012

oEvaluate customer records and recommend payment plans based on earnings,

savings data, payment history, and purchase activity.

oConfer with credit association and other business representatives to exchange credit information.

oConsult with customers to resolve complaints and verify financial and credit transactions.

oCommunicate with the concerned Branch/Relationship Managers & Clients.

oStrictly maintain the Turnaround Time.

KEY COMPETENCES

Strong organizational, time management and leadership skill.

Strong mathematical and analytical skill.

Excellent problem-solving skill.

Able to learn instructions as well as to imply them quickly and effectively

PERSONAL SKILLS

Communication skills

oProficient in English speaking reading and writing.

oArticulate and professional in presentation.

oCompetent in writing financial reports.

EDUCATIONAL QUALIFICATION

Daffodil International University

MBA, Major in Finance, Department of Business Administration, GPA 3.25 out of 4.00

References will be provided upon request.

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