Technical Support Guard

Location:

Posted:

May 11, 2023

Jasmine Collins

Objectives: To obtain long term employment with a well-established organization where I may fully utilize my skills and abilities.

Experience

Asurion

Sales/ Technical Support (Work from home)

Houston Texas

07/2019- Present

Communicating with customers and solving any type of technical issues in the home.

Selling Asurion home plus warranty by utilizing tools, building relationship, and gathering data to make a strong offer.

Meeting all daily, weekly, and monthly goal. Microsoft, google, Log me in tools

Strong offers, troubleshooting, giving detailed information about insurance and warranty, signing customer up, Rebuttling

Medical Transportation Management

Sales/ Health Insurance (Work from Home)

Houston, TX 11/2016-0/2019

Inbound calls from Medicaid clients to give information about their health insurance benefits

Setting Transportation for Medicaid Clients and for payees

GMR Services and updating and educating clients and payees on credentials

Houston Metro Services/metro lift services for clients who has a bus route Eligibility for clients/reference to 211 HHSC Clients

Microsoft excel/ AS 400/Workday

ARMY National Guard

Recruiter Assistant/ Patient Administration Specialist

Jackson, MS

06/08 to 01/11

Assisted Recruiters in obtaining new recruits for the Guard.

Used computers and office equipment to enlist recruits.

Went to surrounding area high schools and colleges to recruit.

Assisted in placement tests and transportation of recruits. Attended all guard meeting and drills.

Houston Community College

Sociology Major 2020- Present

References available upon Request