Service Representative Data Entry

Work Experience

Customer Service Representative

Sutherland Global Systems - Las Vegas, NV

March 2016 to July 2022

Answer incoming calls to keep customer with company who want to cancel their direct tv internet and home phone service. Assist with payment of bill and any other issue customer may have

Customer Service Representative

C3/CustomerContactChannels - Las Vegas, NV

November 2014 to March 2016

Assist customer with insurance coverage information for their policy and assist with override of medication for customer to pick up medication from pharmacy

Customer Service Representative

McGuire Research - Las Vegas, NV

January 2013 to November 2014

Outbound calls to citizens for government survey before changes made for the law.

Education

High school diploma

Southfield lathrup high - Southfield, MI

August 1994 to June 1998

Skills

• Word (8 years)

• Excel (8 years)

• Powerpoint (8 years)

• Research

• Customer support

• Communication skills

• Customer service

• Data entry

• Typing

• Typing 50wpm

Relevant experience

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Customer Service Representative

Sutherland Global Systems

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