Leila Withers
LSW Adm Asst
*******@***.***
● 20 years’ experience in customer service, administrative and graphic design
● Willing to take on additional responsibilities and challenges
● Displays excellent time management with high attention to detail
● Works effectively as a team member
● Maintain patient confidentiality in accordance with HIPPA/OSHA regulations
● Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
● Possess effective planning, organizational, communication, presentation and interpersonal skills
● Professional known for making managerial decisions, using discretion and processing highly confidential information
Work Experience
Oct 2013 - Dec 2015
Customer Service Assistant, Delaware State University Dover, DE
● Getting Information
● Interacting With Computers
● Communicating with Persons Outside Organization
● Communicating with Supervisors, Peers, or Subordinates
● Establishing and Maintaining Interpersonal Relationships
● Making Decisions and Solving Problems
● Updating and Using Relevant Knowledge
● Processing Information
● Organizing, Planning, and Prioritizing Work
● Interpreting the Meaning of Information for Others
● Performing for or Working Directly with the Public
● Documenting/Recording Information
● Analyzing Data or Information
● Performing Administrative Activities
● Monitor Processes, Materials, or Surroundings
Oct 2013 - Dec 2015
Customer Service Rep, Delaware State University
Dover, DE
Jan 2011 - Present
Clerical Assistant, Kelly Services
Dover, DE
Temporary worker doing receptionist, mail room clerk, take surveys and customer counter for DART Sep 2008 - Dec 2010
Tutor, Club Z Tutoring
Rehoboth Beach, DE
Club Z Tutoring, Baton Rouge, LA, February – July 1, 2007, Supervisor: Dr. Rhonda Matthews, 225-***-**** or 225- 744-3783, Fax: 866-***-****, Club Z In Home Tutoring Service, 17732 Highland Road, Suite G 108, Baton Rouge, LA 70810.
Tutor students in all subject areas.
Jan 2004 - Jun 2004
Paralegal, Louisiana Dept of Revenue
Baton Rouge, LA
Louisiana Department of Revenue
• Paralegal 2 – Sales Tax Division
Sep 2002 - May 2004
Administrative Secretary, Louisiana Dept of Education Baton Rouge, LA
Louisiana Department of Education
• Education Program Coordinator
• Administrative Secretary
Jan 2001 - Apr 2005
Clerical Support, Westaff
Baton Rouge, LA
Work as administrative assistant, receptionist, office manager for various state agencies Apr 1976 - Jan 2004
Attorney, Leila S. Withers, Attorney
Baton Rouge, ME
General practice of law, civil and criminal cases; during practice; practiced independently; practiced with Withers & Withers; served as Assistant District Attorney for East Baton Rouge Parish. Education
Oct 2015 - Present
Other Professional Degree, Health/Health Care Administration/Management. Wilmington University, Dover, DE
Aug 1972 - May 1975
JD,
University of Illinois, Champaign-Urbana, IL
High School: Del City High School, 1900 Sunny Lane, Del City, Oklahoma 1966-1969Undergraduate Education: Oklahoma State University, Stillwater, Oklahoma; Bachelor of Science, August 1969-1972. Activities: President and Chairman of Special Projects for Theta Mu Chapter of Delta Sigma Theta Sorority, 1971-72; President’s Council for the Class of 1973 (Scholarship); Patchin’s Panel-Leadership organization for women, 1971; Mortar Board, 1972; and Dean’s Honor Roll 1970, 71, 72.Legal Education: University of Illinois College of Law, 1972-1975, Juris Doctorate; research assistant for Peter Hay, Associate Dean of UI Law School; Graduate Student Advisor; UI Resident Advisor for Dormitory.Masters of Business Administration, University of Indiana Wesleyan University, Marion, Indiana, currently a student, May 30, 2006 to present.