ALBA PALMER
Big Data Administrator
*************@*****.*** • +1-206-***-****
• Charlotte, NC, 28269
Highly organized and highly self-motivated Big Data Administrator. I enjoy building and maintaining a robust Information Systems, love to see technology be successfully implemented in a way that benefits the organization the only way that great solutions can. Well-versed in implementing and adapting new technologies, meeting company needs, and improving processes to reduce redundancy, increase accuracy, and attain maximum client satisfaction. Effective communication, problem solving, and multitasking skills along with ability to develop lucrative relationships across all levels of organization.
Areas of Expertise
Installation and Configuration
Troubleshooting and resolution of System Related Issues
Logging and Monitoring
Systems Security & Update
Testing & Reporting
Information Maintenance
Big Data Administration
Client Satisfaction and Expansion
Relationship Management
Technical Skills
Programming: Python, Bash
Tools: Hadoop, Hbase, Kafka, Hive, Ranger, Zookeeper, Ansible, Docker, Kubernetes
Data base: MySQL, NoSQL, Elastic Search
Hardware: CDP, Hortonworks, Public Cloud platforms, Private Cloud Platforms
CI/CD: Jenkins, Git, GitLab
OS / Platforms: RedHat Linux, CentOS Linux, Ubuntu Linux, Windows, GCP, AWS
Professional Experience
Systems Administrator with Big Data, Charter Communications, Charlotte, NC April 2022 – present
●Implemented, managed, administered the overall Hadoop infrastructure
●Deployed, maintained Hadoop clusters, Added/decommissioned nodes, kept track of Hadoop jobs
●Performed day-to-day operational activities
●Patching support, security updates, vulnerabilities remediation
●Created/dropped Hive databases, HBase namespaces, Kafka topics, modified partition counts, assigned users permissions in Ranger
●Log analysis and user tickets
●Provided operational support services relating to Hadoop infrastructure and application installation.
●Issues troubleshooting, resolution and RCA
●Documenting and tracking platform tasks and issues in Jira
Systems Engineer, DevOps Internship, Careerist, Charlotte, NC 01/2022 – April 2022
●Oversee design, installation, configuration, maintenance, and troubleshooting of all systems at BTD including data center, end user desktops, user accounts, permissions, and access rights
●Building, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers (rack mounts/blades, and VMs)
●Involved in setting-up accounts and workstations
●Manage hardware, software, peripheral devices & networks
●Ensuring that all user issues resolved with agreed service level time frames
●Assign routing protocols and routing table configuration
●Working on cloud solutions on Microsoft Azure platform
●Monitor networks to ensure security; evaluate and modify system’s performance
Ram Technologies Inc., New York, NY 06/2020 – 12/2021
Software QA Engineer
Spearheaded the management of software development processes in compliance with quality standards, conducted security testing, as well as developed UAT, regression, and end to end test session to ensure smooth implementation.
Utilized functional requirement document to design test cases and setups for positive, negative, and boundary cases, reported bugs to JIRA, and tracked developers’ files to enhance configuration
Conducted cross browser testing to track web application functionality, troubleshot bugs, offered feedback on scrum meetings, and utilized Slack messenger and Skype to promote communication
Led mobile testing on iOS and android platforms, beta testing by test flight, and native application through android studio to ensure developments in accordance with customer requirements
Educational Background
Master of Arts in Criminal Justice, 2020
University of Massachusetts, Lowell, MA
Harvard VPAL Cybersecurity: Managing Risk in the Information Age, 2021
Manual Testing Bootcamp; USA, California, 2020
Systems Engineer Bootcamp; USA, California, 2021
CompTIA Security+ Certification, 2022