Sales Associate Customer Service

NIESHA NEWELL

Dillon, South Carolina • 843-***-**** • ****************@*****.***

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Skills

• Product and Service Sales

• Customer Service Optimization

• Sales Expertise

• Written and Verbal Communication

• Microsoft Word, Excel, PowerPoint, Outlook

• Self-directed

• Administrative support

• Complaint Resolution

• 60 WPM

Work History

Sales Associate, 06/2020 to Present

Food Lion – Dillon, South Carolina

• Greet over 100 customers per day.

• Reconcile cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

• Collaborate with shift manager to solve problems and handle customer concerns.

• Promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Operate cash register for cash, check, and credit card transactions with excellent accuracy levels. Sales Floor Associate, 04/2017 to 01/2020

Dollar Tree – Dillon, South Carolina

• Worked flexible schedule and extra shifts to meet business needs.

• Maintained current knowledge of store promotions and highlighted sales to customers.

• Performed cash, card and check transactions to complete customer purchases. Sales Associate, 12/2012 to 10/2016

Dollar General – Dillon, South Carolina

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal performance.

• Completed inventory counts and ordered merchandise.

• Answered questions about store policies and addressed customer concerns. Production Associate, 09/2010 to 12/2012

Perdue Farms – Dillon, South Carolina

• Supported current production needs by moving items between equipment, conveyors and staging areas.

• Resolved issues quickly to maintain productivity goals.

• Organized work to meet demanding production goals. Education

High School Diploma: 05/2005

Dillon High School – Dillon, South Carolina

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