Entry Clerk Data

La Mesha Dugger

414-***-**** ***************@*****.*** Milwaukee, Wisconsin 53222

Experience

Home Care Agency

Caregiver

September 2017-Current

• Provide Home Care Services for elderly and disabled individuals.

• Provide services related to toileting, bathing, grooming, light housekeeping, and food preparation.

Novitas Solutions-Guide Well Source

Provider Services Advocate-Remote

December 2021-November 2022

• Worked within an inbound call center assisting Medical Providers and Billing Specialist with medical claims.

• Provided billing guidelines per CMS provisions for Medicare medical claims.

• Assisted Providers and Billers with correct billing procedures and corrections for claim reprocessing or appeals for denied or rejected claims. Wisconsin Department of Health Services

Income Maintenance Specialist

November 2020-October 2021

• Processed and completed intake applications for federal aid programs/services; updated ongoing cases for federal aid programs related to Healthcare, Food-Share, Child Care, Elderly/ Blind/ Disability benefits.

• Initiated and or confirmed eligibility for services requested generated approval and denial notices for benefit decisions and outcomes. 2

August 2015- September 2017

Customer Service Associate

HSA BANK

July 2014-January 2015

Administrative Assistant

Pentair Water Filters/COWORX Staffing Services

SEPTEMBER 2012-OCTOBER 2013

Medical Referral Specialist

Centene Corporation/Alta Staff Staffing Services

Education

General Education Diploma

Milwaukee Area Technical College

Milwaukee, Wisconsin

Contact this candidate