DIANE JENSEN
**** **** ******** **** ***.****
Mesa, AZ 85202
Phone: 480-***-****
OBJECTIVE
To obtain a position in a medium to large sized healthcare organization which provides customer service and daily challenges with an opportunity to grow professionally.
EXPERIENCE
Banner Desert Medical Center, Mesa AZ 1/2010 – 3/2022 POS Charge Entry Specialist
Ph# 480-***-****
- Data Entry/Posting Procedure Charges Alpha/Numeric
- Working with MedSeries 4 and FirstNet/Cerner Millennium on Electronic Health Record
-Charge medical procedures done in Emergency dept before admission/discharge
- Code Level of Care on Facility Charge Sheets
- Backup for WIS charge entry (Inpatient/Discharge) patients
Acclivity Healthcare, Scottsdale AZ 4/2009 - 11/2009 Charge Validation - Business Office
Ph# 480-***-****
· Verified charges on UB 92 form
· Worked with HCPCS, ICD-9, CPT codes
· Utilized 3M Chargemaster for correct Revenue Codes
· Data Entry into McKesson, STAR
· Worked with Billers to charge errors with Rev Codes
Chinle Indian Health Service, Chinle, AZ 1/2009 – 4/2009 Lead Medical Records Technician – PCC Department
· ICD-9, CPT, HCPCS coding w/Billing department
· Supervised evening staff of 10 employees
· Distribute daily/monthly error reports from RPMS
· Assigned HCPCS, CPT, ICD-9 to RPMS system
· Utilized 3M Chargemaster
· Worked with Electronic Health Record – Data Entry
· Worked with doctors on patient medical records for deficiencies
Winslow Indian Healthcare Inc, Winslow, AZ 3/2003 – 1/2009 Certified Professional Coder Outpatient/Inpatient
Supervisor Joan Lewis, Ph#928-***-****
· Outpatient coding working with HCPCS, ICD-9, CPT codes from RPMS & 3M
· Worked on the Electronic Health Record with providers and nurses
· Correcting any claim(s) being denied with Business Office
· Assisting in back log Data Entry
· Took responsibility of the office
Winslow Indian Healthcare Inc, Winslow, AZ 3/2003 – 1/2009 Medical Records
Analyzer Supervisor Joan Lewis, Ph# 928-***-**** · Worked with doctors on patient medical records for deficiencies
Winslow Indian Healthcare Inc, Winslow, AZ 3/2003 – 1/2009 Certified Professional Coder Outpatient/Inpatient
Supervisor Joan Lewis, Ph#928-***-****
· Outpatient coding working with HCPCS, ICD-9, CPT codes from RPMS & 3M
· Worked on the Electronic Health Record with providers and nurses
· Correcting any claim(s) being denied with Business Office
· Assisting in back log Data Entry
· Took responsibility of the office
Winslow Indian Healthcare Inc, Winslow, AZ 3/2003 – 1/2009 Medical Records
Analyzer Supervisor Joan Lewis, Ph# 928-***-****
· Worked with RPMS to run daily error reports for billing purposes
· Working with Chief of Staff to resolve patient medical records
· Built relationships with Providers and Nurses
· Reviewed outpatient visits from PCC forms for accuracy
· Updated provider and nurses signature log
· Made sure superbills were on file with PCC for billing purposes
First Health, Phoenix, AZ 11/1999 - 7/2002 Inquiry Service Representative
Supervisor Dana Hopkins
· Process Medical and Dental Insurance Claims
· Provided Customer Service for Private Insurance clients
· Data Entry from HCFA’s and UB’s
Associated Staffing, Phoenix, AZ 6/1995 - 11/1999 Data Entry Analyst
Supervisor Amber Hilboldt
· Outbound/Inbound phone calls
· Provided Customer Service for multiple clinics & hospitals
· Verified street addresses to Medical facilities for freight delivery
· Data Entry for new freight delivery requests
Chinle High School, Chinle, AZ 8/1991 - 5/1992 Counseling Aide
Supervisor Jan Notah
· Answered phone lines within the office
· Helped students with new enrollment
· Create personal files for new students
· Data Entry
· Took responsibility of the office
Chinle High School, Chinle, AZ Library Aide
Supervisor JoAnne Woods
· Shelved books and magazines
· Data Entry/Filed all incoming inventory
· Assist students in locating certain books
EDUCATION
July 2005 CPC Training AAPC, Phoenix, AZ
May 1992 Major Business Chinle High School, Chinle, AZ
June 1993 Word Processing Maricopa Skill Center, Phoenix, AZ
COURSES STUDIED
Typing I & II, Word Processing, Clerical Office Procedures, Free Enterprise, Algebra, Excel, Microsoft Word, Desktop Publishing with Pagemaker
ACADEMIC HONORS
July 2005 Certificate as Certified Professional Coder
May 1992 Perfect Attendance for 12 school years
May 1998 Superior Work Certificate in Math
May 1985 Awarded for Best Speller
May 1985 Academic Certificate in Participation in Writing