Data Entry Office Manager
Resume:
WORK EXPERIENCE
PATIENT SERVICES ADVOCATE
Phoenix Perinatal Associates
April 2018 to Present
Custodian of medical records
PROCESS HEDIS REQUESTS
RESPONSIBLE FOR ALL RECORD REQUESTS INCLUDING LEGAL REQUESTS CHECK IN CHECK OUT PATIENTS SCHEDULE
HIM Supervisor
Phoenix Children's Hospital - Phoenix, AZ
December 2005 to June 2013
Supervisor 40+ employees coordinations of 38 ambulatory clinics and hospital inpatient medical record. Assist in build and roll out of purchased scanning bridge chartmaxx. Contributed in the build of the legal medical record portion of SCM. Training of all physicians and registration staff on proper registration for patient safety. Identify and review all duplicates and overlays prior to merge or correction. Presentations in orientation on HIPAA to all new hires. interview Hire and all HR interaction with employees. Create training programs. Trial new transcription service with quality audits. Reporting to CEO. Forms committee and conversion to barcode forms. Purged records according to legal requirements. Conversion from paper to EHR rollout including combining both inpatient and ambulatory departments to function as one department. Releases including legals.
HIM Supervisor
Maricopa Medical Center - Phoenix, AZ
January 2001 to December 2005
MICHELLE
MATHEWS
Interested in continuing my career in HIM by securing a position in a medical office or hospital. Mesa, AZ 85204
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#readytowork
I am seeking to continue my work in the health information management field with the pursuit to consult small practices to convert to a scanning solution or electronic record including complete conversion successfully. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Supervise ambulatory clinics upwards of 18 providing the medical record for each upcoming appointment and then scanning all documents generated timely for accuracy and completion. Monitor daily work flow and productivity of 12-20 employees including evaluations and disciplinary actions. EDUCATION
Associate in RHIT
Phoenix College - Phoenix, AZ
January 2001 to December 2010
High school diploma in Criminology
Westwood High School - Mesa, AZ
August 1994 to May 1999
SKILLS
• NCQA Standards (5 years)
• Epic (6 years)
• Medical Records (10+ years)
• Patient Care (10+ years)
• HEDIS (10+ years)
• Patient Care (10+ years)
• Medical Records (10+ years)
• Epic (6 years)
• EMR Systems (10+ years)
• Insurance Verification (1 year)
• Anatomy Knowledge (3 years)
• Auditing (10+ years)
• Hospital Experience (10+ years)
• Quality Assurance (10+ years)
• HIPAA (10+ years)
• Experience Administering Injections (3 years)
• Triage (Less than 1 year)
• Managed Care (4 years)
• Phone Etiquette (10+ years)
• Utilization Management (10+ years)
• Medical Office Experience (10+ years)
• Medical Scheduling (10+ years)
• Laboratory Experience (3 years)
• Cerner (5 years)
• Supervising Experience (10+ years)
• Employee Orientation (10+ years)
• Microsoft Powerpoint (10+ years)
• Medical Terminology
• Transcription
• Quality Audits
• Transcription
AWARDS
Mediator Award
October 2019
Mediate disagreements to assist parties to reach a comprise solution.. Perfect Attendance
April 2005
Continued perfect attendance 2001 to 2012 however only awarded once Training Roll Out Patient Registration
August 2011
Retrain all hosital staff on the correct way to search and register patients eliminatimg duplicate charts and overlays. Proper collection of patient information and data entry.
CERTIFICATIONS AND LICENSES
CPR/AED
February 2019 to February 2022
CPR certified infants and adults
Management 101
February 2002 to February 2020
Basic managerial responsibikities along with employee interactions and annual evaluations. Leadership Trainings Education Seminars
February 2000 to Present
Continued education to better self and achieve new heights. ASSESSMENTS
Working with MS Word Documents — Highly Proficient April 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity. Full results: Proficient
Electronic Health Records: Best Practices — Highly Proficient April 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Highly Proficient
Attention to Detail — Highly Proficient
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient
Office Manager — Proficient
September 2020
Scheduling and budgeting.
Full results: Proficient
Filing & Organization — Proficient
April 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
ADDITIONAL INFORMATION
I would love a position in management and or a trainer position if one were to open up.
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