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Service Representative Data Entry

Location:
Orangeburg, SC, 29115
Salary:
16 Minimum
Posted:
May 12, 2023

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Resume:

DORINE GREEN

*** *** **** 803-***-****

Bamberg, SC 29003 adw25d@r.postjobfree.com

PROFESSIONAL PROFILE

Creative and resourceful professional with over 20 years customer service, management and banking experience. Possesses a proficient knowledge of Windows operating systems and Microsoft Office. Perceptive listener with strong written, oral communication and interpersonal skills. Motivated self-starter demonstrating high professional standards and excellent time management skills. Able to work independently as well as in a team environment to achieve desired organizational goals and objectives.

PROFESSIONAL SKILLS

Microsoft Office Suite Proficient Data Entry Accuracy

Data Analysis and Reporting Strong Verbal and Written Communication

EXPERIENCE

MOMS AND POPS POTATO WINGS AND THINGS 2021-2022

Owner Operator (Current)

Manage employees including hiring, training, scheduling, and monitoring performance

Maintain relationships with suppliers for food, supplies, equipment, and other items needed for the business.

Manage the finances of the business by tracking expenses and making sure that bills are paid on time.

Inspecting the condition of equipment such as trucks and trailers to ensure that they are safe and in good working order

Creating a menu of dishes that are appealing to customers taste and preferences

Always Maintaining a clean and safe environment in the food truck or at specific events where the truck is present

WILSON LAW GROUP - Bamberg 2019-2021

Paralegal

Meet with attorneys, clients, and other professional to discuss assigned cases or projects

Drafts legal document including routine pleading and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures

Prepares, organizes, stores, and retrieves case files, which may include evidence, exhibits, dispositions, pleadings, and other items

SOUTH STATE BANK – Orangeburg, SC 1999-2018

f/k/a SOUTH CAROLINA BANK & TRUST

Customer Care Center (2017-2018)

Manage large amounts of inbound and outbound calls in a timely manner

identify customers’ needs, clarity information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage customers by taking the extra mile

Frequently attend education seminars to improve knowledge and performance level

Meet personal/team qualitive and quantitative target

Loan Processor (2012-2014)

●Reviewed and interpreted financial loan contract documents for accuracy

●Summarized content of loan files for review

●Completed all departmental data entry, offered support resolution and loan research

●Responded to customer inquiries and resolved issues

●Performed review of loan documents to ensure compliance with established policies and standards

Head Teller / Vault Teller (2006-2012)

●Supervised and coordinated the activities of tellers engaged in receiving and paying out funds

●Maintained records of transactions within the bank

●Assigned duties and work schedules to ensure efficient functioning of department

●Approved checks for payment, verified and recorded deposits

●Reviewed tellers’ daily transactions reports to ensure accuracy

●Consolidated and balanced daily transactions

●Monitored money supply and ensured it was sufficient based on customer demands and legal requirements

●Assisted customer access to safe deposit boxes while following specified procedures

●Processed daily orders and transactions

●Replenished ATMs while processing ATM reports and balances

Customer Service Representative / Bank Teller (1999-2006)

●Processed a variety of routine financial transactions to include check cashing, loan payments, account withdrawals and deposits

●Maintained and balanced cash drawers daily

●Prepared end-of-day financial reports according to branch procedures

●Provided information to new and prospective customers regarding interest rates, fees and other pertinent banking information

●Processed newly opened bank accounts

EDUCATION AND TRAINING

Denmark Technical College, Denmark, SC

Early Childhood Development Education (1 year)

Denmark Technical College, Denmark, SC

Business Management (1 year)

Voorhees College, Denmark, SC

Elementary Education (1 year)

Safeserve Certificate (Manager)



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