Service Representative Data Entry
Resume:
DORINE GREEN
Bamberg, SC 29003 ************@*****.***
PROFESSIONAL PROFILE
Creative and resourceful professional with over 20 years customer service, management and banking experience. Possesses a proficient knowledge of Windows operating systems and Microsoft Office. Perceptive listener with strong written, oral communication and interpersonal skills. Motivated self-starter demonstrating high professional standards and excellent time management skills. Able to work independently as well as in a team environment to achieve desired organizational goals and objectives.
PROFESSIONAL SKILLS
Microsoft Office Suite Proficient Data Entry Accuracy
Data Analysis and Reporting Strong Verbal and Written Communication
EXPERIENCE
MOMS AND POPS POTATO WINGS AND THINGS 2021-2022
Owner Operator (Current)
Manage employees including hiring, training, scheduling, and monitoring performance
Maintain relationships with suppliers for food, supplies, equipment, and other items needed for the business.
Manage the finances of the business by tracking expenses and making sure that bills are paid on time.
Inspecting the condition of equipment such as trucks and trailers to ensure that they are safe and in good working order
Creating a menu of dishes that are appealing to customers taste and preferences
Always Maintaining a clean and safe environment in the food truck or at specific events where the truck is present
WILSON LAW GROUP - Bamberg 2019-2021
Paralegal
Meet with attorneys, clients, and other professional to discuss assigned cases or projects
Drafts legal document including routine pleading and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures
Prepares, organizes, stores, and retrieves case files, which may include evidence, exhibits, dispositions, pleadings, and other items
SOUTH STATE BANK – Orangeburg, SC 1999-2018
f/k/a SOUTH CAROLINA BANK & TRUST
Customer Care Center (2017-2018)
Manage large amounts of inbound and outbound calls in a timely manner
identify customers’ needs, clarity information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Frequently attend education seminars to improve knowledge and performance level
Meet personal/team qualitive and quantitative target
Loan Processor (2012-2014)
●Reviewed and interpreted financial loan contract documents for accuracy
●Summarized content of loan files for review
●Completed all departmental data entry, offered support resolution and loan research
●Responded to customer inquiries and resolved issues
●Performed review of loan documents to ensure compliance with established policies and standards
Head Teller / Vault Teller (2006-2012)
●Supervised and coordinated the activities of tellers engaged in receiving and paying out funds
●Maintained records of transactions within the bank
●Assigned duties and work schedules to ensure efficient functioning of department
●Approved checks for payment, verified and recorded deposits
●Reviewed tellers’ daily transactions reports to ensure accuracy
●Consolidated and balanced daily transactions
●Monitored money supply and ensured it was sufficient based on customer demands and legal requirements
●Assisted customer access to safe deposit boxes while following specified procedures
●Processed daily orders and transactions
●Replenished ATMs while processing ATM reports and balances
Customer Service Representative / Bank Teller (1999-2006)
●Processed a variety of routine financial transactions to include check cashing, loan payments, account withdrawals and deposits
●Maintained and balanced cash drawers daily
●Prepared end-of-day financial reports according to branch procedures
●Provided information to new and prospective customers regarding interest rates, fees and other pertinent banking information
●Processed newly opened bank accounts
EDUCATION AND TRAINING
Denmark Technical College, Denmark, SC
Early Childhood Development Education (1 year)
Denmark Technical College, Denmark, SC
Business Management (1 year)
Voorhees College, Denmark, SC
Elementary Education (1 year)
Safeserve Certificate (Manager)
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