Adjunct Professor Policy Analyst

KEN FERSTLE

**** ***** **** *****, ********* Hills, MI 48309 • 248-***-**** • **********@*****.***

RESOURCEFUL POLICY ANALYST

Policy Analyst • Research Analyst • Quantitative Statistical Analyses • Data Presentations Process Optimization • Data Processing • Developed Curricula • Improved Efficiency Boosted Customer Contact • External Liason

WORK EXPERIENCE

Lawrence Technological University; Southfield, MI Aug 2019 - present

Adjunct Professor

Instructed two courses per semester (6 credit hours) for up to 25 students each

Comerica Bank; Auburn Hills, MI Aug 2019 - March 2023

Analyst

Navigated multiple roles across Consumer Loan Center groups.

Fulfillment Analyst

Optimized title ordering process on properties for HELOC loans in the pipeline, resulting in $70,000 in savings in 3 months.

Processed over 50 initial loan applications for advancement or decline and notified bankers.

Audited, edited, and assembled over 45 HELOC closing packages per day for bankers.

Boarding Analyst

Consistently ensured that less than 2% of all loans were outstanding, an 80% improvement before taking over these duties by speedily and consistently liaising with insurance companies.

Audited recently closed loans to improve compliance with internal and federal regulations.

Mortgage Operations Analyst

Processed new applications for mortgage loans.

Gathered, collated, and directed background information records to a team of four Senior Mortgage Analysts

Monroe County Community College; Adjunct Professor Monroe, MI Aug 18 - May 2019

Mercyhurst University; Erie, PA Adjunct Professor Jan 2018 - May 2018

Wayne State University; Detroit, MI Adjunct Professor (Online) Jan 2018 - May 2018

Comerica Bank; Auburn Hills, MI Fulfillment Analyst - Contract Feb 2017 -Dec 2017

Prior Experiences: Deltek Information Systems, Market Intelligence Analyst; George Mason University School of Public Policy, Reception Assistant

EDUCATION

Wayne State University, Detroit, MI May 2023

Terminal Master of Arts, Political Science (Ph.D. ABD)

George Mason University School, Fairfax, VA May 2011

Master of Public Policy

Michigan State University, East Lansing, MI May 2009

Bachelor of Arts, Economics

TECHNOLOGIES & AWARDS

Technologies: MS Office, STATA, R, SPSS, WIPRO, Adobe Acrobat, Zoom, Blackboard, Canvas,

Awards: "Outstanding Policy Analysis" Recognition George Mason School of Public Policy, Rumble Recruitment Fellowship - Wayne State University

Contact this candidate