Support Professional Customer Service

ES

EMMANUEL SAKPEIDAH

**********@*******.*** 240-***-**** Philadelphia, PA 19143

Work Planning and Prioritization

Technical Proficiency

Managing Operations and Efficiency

Teamwork and Collaboration

Team Building

Team Leadership

Interpersonal Relations

Professional and Courteous

Epatient Corps inc Silver Spring, MD

Manager

11/2018 - 02/2023

Enforced customer service standards and resolved customer problems to uphold quality service.

Compass group homes Beltsville, MD

Direct Support Professional

06/2016 - 11/2018

Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living. Gontaye's & Vicky seniors and elderly

human servic Silver Spring, MD

Manager of Operations

12/2010 - 04/2016

Managed scheduling, training and inventory control. Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Special People In Northeast Philadelphia,

PA

Direct Support Professional

07/2007 - 11/2010

Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living. Supervised medication administration, personal hygiene and other activities of daily living.

Assisted individuals in development of social skills to become integrated in community.

Assisted individuals in learning and developing new skills. Mary T. Inc Brooklyn Park, MN

Direct Support Professional

05/2004 - 11/2007

Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living. Supervised medication administration, personal hygiene and other activities of daily living.

Assisted individuals in development of social skills to become integrated in community.

Lincoln College of Technology, Columbus Maryland Columbus, MD Associate of Applied Science in Automotive Engineering Technology 05/2012

WELLENBURG TECHNICAL COLLEGE Grand Bay, AL

Associate of Applied Science in Mechanical Engineering Technology 07/2008

Skills

Experience

Education and Training

Contact this candidate