Entry Level Software Developer

Thomas Mullen

Billing Specialist

*********@*****.*** 603-***-****

WORK EXPERIENCE

Billing Specialist

Amazon Pharmacy

**/**** - *******,

Process and submit insurance claims to customers. Analyze and verify all dates of service and billed amounts. Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service. Research missing and incomplete information resulting in billing errors and denials. Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, and pharmacists. Perform all other adjustments in a timely manner to reconcile accounts and completing unbilled reconciliations on a weekly basis. Complete prior authorizations with attention to detail and accuracy, then have the prepared prior authorization reviewed by a clinical pharmacist. Perform other tasks assigned while working in a fast paced environment.

Automotive Technician

Tri-City Chrysler Dodge Jeep Ram

08/2021 - 09/2023, Somersworth, NH

Used Mopar WiTech 2.0 computer based software to actuate components and check parameters to service information and follow the diagnostic tree. Attended monthly online training to continue my knowledge in an ever changing field. Automotive Technician

Country Tire and Service Center

07/2017 - 07/2021, Rochester, NH

Performed routine maintenance while also performing diagnostics using personal Snap On scan tool. While working full time attended GBCC for automotive certificate. EDUCATION

Computer Programming Certificate

Southern New Hampshire University

02/2023 - Present,

Automotive Technology Certificate

Great Bay Community College

09/2017,

Learned Electrical I and II,

Steering and Suspension,

Engine Performance, and

other automotive skills.

SKILLS

Analyzing data and compiling into written repair orders. Excellent communication skills.

Collaborating and communicating with other departments outside of my own to ensure top customer satisfaction. Goal oriented and willing to go above and beyond.

Managing projects and communicating deadlines in a timely manner.

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Courses

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