Service Representative Data Entry

DENISE TRINKLE

************@*****.*** 765-***-**** 2002 Waterford Court, Apt A, Crawfordsville, IN 47933

Skills

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Type 25 WPM.

Medical Billing

Accounts Receivable

Deductibles

Posting Payments

Government (Medicare & Medicaid)

CMS 1500

CMS 1450 (UB-04)

Medical Office Procedures

Medical Terminology

Medical Coding (ICD-10-CM

Experience

Allegiance Industries Crawfordsville, IN

Janitor

01/2023 - 05/2023

Completed sweeping and vacuuming, glass cleaning and trash collecting.

Sorted and disposed of trash and recycling materials to keep common areas clean and organized.

GDI Services Crawfordsville, IN

Janitor

11/2022 - 01/2023

Stocked, sanitized, cleaned and inspected restrooms.

Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Teleperformance USA Crawfordsville

Customer Service Representative

09/2022 - 11/2022

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Asked probing questions to determine service needs and accurately input information into electronic systems.

GDI Services Crawfordsville

Janitor

03/2022 - 08/2022

Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.

Cleaned windows, glass partitions and mirrors with cleaners and sponges.

Ultimate Medical Academy Online Crawfordsville, IN

Online Training Class

04/2021 - 08/2022

Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.

Accurately assigned codes using software and official print copy of code book.

Alcoa CSI Crawfordsville

Operator / Quality Control/Promo Control

02/1975 - 12/2015

Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).

Inspected finished products to verify conformity to quality standards.

Maintained production and quality documentation.

Education and Training Associate of Science Degree in Medical Billing and Coding

01/2022

Activities and Honors

Poised to transition dedicated work history and strong customer service skills to excel within the medical industry Quality-focused professional able to implement the mission and goals of the organization and incorporate a customer service culture. Pay close attention to detail to ensure correct coding for optimal reimbursement.

Regarded as a loyal and competent employee as evidenced by a dedicated work history.

Analytical and critical thinking skills necessary to interpret and apply information and resolve problems.

Contact this candidate