Christie Monreal
Professional Summary
Hardworking and reliable Administrator focused on going above and beyond to support team and serve customers with 20+ years of experience. Trained in many areas and offers top-notch administrative abilities. Motivated to continue to learn and grow with your company. Skills
Task prioritization. Knowledge in many computer
applications.
Excellent organization skills. Works well with others and independently.
Learns new tasks and/or duties quickly. Highly motivated to learn new things. Experience
Purchasing Administrator
Pan Pacific Mechanical - Fountain Valley, Ca
Negotiated and administered contracts, continuously monitoring the vendors' performance to maintain the outlined delivery and reliability standards. Monitored the shipments to verify the on-time arrival of goods and proactively resolve delivery problems.
Data entry of all material requests and purchase orders into company program
(Viewpoint) by specific job, project manager assigned to the job, cost per item and description of each item ordered.
Verify all materials are received at job site.
Contact vendor directly for resolution if incorrect order is received or not received at all. Monitor inventory from onsite warehouse.
Led efforts to reduce transaction volume and improve purchasing efficiency. Submit completed documents to accounts payable.
Documented payments and expenses to keep financial records current. Office Administrator
Regal Hue Coatings Inc - Brea, Ca
Maintained database of current customers, updated data, and purged system of inactive account information.
Answered phones and prepared correspondence to clients and vendors. Answered phones and provided customers with pricing and delivery information. Managed customer billing cycle, entered payments and prepared past-due notices. Scheduled deliveries for product orders.
Train other staff members to perform work activities. Maintain and update filing, inventory, mailing, and database systems, either manually or by computer.
2357 Skyline Dr, Brea, Ca 92821
***************@*****.***
Feb 1998 - Apr 2018
Jun 1993
Account Service Specialist
Mercury Insurance Group - Brea, Ca
Determine charges for services requested, collect deposit or payment, or arrange for billing.
Resolve customers service or billing complaints by performing activities such as modifying policy details, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance using company specific computer programs. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Receive payments and post amounts paid to customers policy. Billing representative, customer service export, 50-75 incoming calls daily, auditing, accounting, training new hires, daily deposit to bank online for multiple lines of business, excel spreadsheets, problem resolution, subject matter expert in billings and accounting. Performed administrative support functions such as processing payments and reconciling accounts.
Education
High School Diploma : General
Brea Olinda High School - Brea, Ca