Service Agent Representative

AHMED HAMED

Yati,Liloan,Cebu

P : +639*********

E :

******.*********@*****.***

DOB : March 29 1986

OBJECTIVE

Customer Service Representative with more than 10 years of experience in customer service and direct selling in addition to hotel reservations and account management, I aim to employ my proven skills in customer service, sales and customer communication to effectively fill the management role in your company, I also hold a Bachelor’s degree In management and information systems, the mother tongue is Arabic and the second language is English

EXPERIENCE

January 2009 - March

2010

May 2010 - June 2011

September 2011 -

October 2013

December 2013 -

January 2020

May 2022 till present

Customer service

Customer service for the high Qatari

Managing my team of customer service and helping all the team to be successful VODAFONE EGYPT

Customer service agent

VODAFONE QATAR (QSTP)

Customer service for VIP/VVIP Qatari & Royal Family DUNIA FINANCE DUBIA

Team Leader for Customer service team

HSBC BANK DUBAI HQ OFFICE FOR MIDDLE EAST

Customer service Team Leader

HOLIDAY FACTORY CEBU PHILIPPINES

Customer service Agent

EDUCATION

2010

Management & Information systems

Grades - pass

ALOBOUR UNIVERSITY

SKILLS i can work wuth the two languages Arabic & English,Big experience in team management

,working as call centre agent with alot of different nationalities,can work and always work under pressure,

Contact this candidate