Administrative Assistant Processing Specialist

RHONDA METZE

*** **** ******

Fort Mill, SC *****

704-***-**** (cell)

JOB OBJECTIVE

Treasury/Cash Management Analyst position with growth and advancement potential. EDUCATION

UNC – Charlotte, NC CPCC – Charlotte, NC Garinger High – Charlotte, NC 1/95 – 5/95 (1 semester) 6/89 - 11/91 9/82 – 6/85 (High School Diploma) Major: Engineering Technology Major: Computer Engineering Technology Major: Computer Programming 2yrs. Emphasis – Computer/Electronics Degree – Associate/Applied Science Office Occupations GPA – 3.8 Business Math/English

GPA – 3.7

WORK EXPERIENCE

Sr. Treasury Analyst – Cash Management COMPASS GROUP USA, Inc. November 2005 thru July 2022 Charlotte, NC

Duties Included:

Process & proofing ACH and Wire payments via Bank of America CashPro system, and BofA Direct. Cash Forecasting (Prior Day and Current Day) Entering & balancing bank analysis statements, running standard and multiview reports, adding new banks in system when required, uploading 822 Files Bank Service Charge Budget (annual): Performing annual review/analysis of current year bank fees to calculate the new fiscal year’s bank fees for each District/Region, using Reporting in BRMEdge/Weiland software. Fintech Program - EFT payment procedure for alcohol deliveries within the U.S. Setting up/managing Fintech accounts & distributor relationships for new & existing Stores which require alcohol on site for resale. Fintech Reconciliation: Balancing weekly Fintech activity vs. charges to bank statement. Fintech Journal Entries: Uploading & Posting of weekly Fintech activity to accounting system (SAP). Bank Sweep Journal Entries: Uploading & Posting of daily Bank Sweep activity on existing Compass Group checking accounts into accounting system (SAP).

SAP Accounting System– Utilizing Information Systems, Reports (Accessing/Printing P&L’s/Operating Ledgers), General Ledger Entries, Accounts Receivable and Accounts Payable Functions/Transactions – Invoices, (Editing/Parking/Posting) Business Checking Accounts - Opening new business checking accounts when needed. Includes communication with new banking partner, completing & returning required documentation to bank, setup of general ledger (G/L) account number in SAP, updating bank account database, setup of FIS account to concentrate funds into Compass Group main bank account. Assigning Cash Depository Bank Accounts - For New and Existing Stores, Sending written notification to bank, Handling initial order of deposit tickets, endorsement stamp and plastic bags, Assigning appropriate G/L Acct # for Store, Updating Cash Mgmt Database

Cash Depository Bank Account Changes - For Existing Stores if/when a new bank assignment was required or Store switched from local branch service to armored carrier (or switched from armored carrier to local branch service). Payment Processing Specialist COMPASS GROUP USA, Inc. August 2003 thru October 2005 Charlotte, NC

Duties Included: Processing Daily Check Runs, Sort/Distribution of Checks, Running EFT (Electronic Fund Transfer) Payment Proposal to match EFT payments, Processing/Entering Employee Expense Reimbursement Requests Treasury Services Coordinator / PCard COMPASS GROUP USA, Inc. August 2001 thru October 2005 Charlotte, NC

Duties Included: Coordinator for Morrison Management Specialists and Canteen Sector (Vending, Corrections, and Franchise), Auditing PCard Logs (Reviewing Credit Card Transactions/Receipts & Verifying Manager’s Approval for Approximately 1,200 Cardholders Each Month), Returning Incomplete Logs for Missing Information, Meal/Lodging Reallocations using SAP

(Transferring Entertainment Expenses into Appropriate G/L Accounts), Processing New Card Requests from Mellon Bank and JPMorgan Chase (via PaymentNet.com), Distributing New Cards along with Necessary PCard Kit/Forms and Policy Manual, Processing Account Maintenance (Employee Transfers, Account Closings, Account Reinstatements, Card Replacements, Limit Increases via PathwayNet and PaymentNet websites), Running PaymentNet Queries and Reports – Administrative Level, Handling Transaction Dispute Requests & Obtaining Info for Misuse Claims, Updating Cardholder Database on Daily Basis, Keeping Summary Log Book Up-To-Date, PVS Monthly Allocations

(Reviewing All Canteen Transactions Each Month, Reallocating Miscellaneous Charges to Appropriate G/L Accounts, Processing Monthly Alert List), Utilizing Online AirborneExchange for Shipment Purposes, Ordering PCard Supplies/Forms Treasury Administrative Assistant COMPASS GROUP USA, Inc. May 1998 – July 2001 Charlotte, NC

Duties Included: Administrative Assistant to Corporate Treasurer, Accounts Receivable/Accounts Payable Issues, Processing/Sending Delinquent Accounts Reports to Field, Banking (Entering Monthly Bank Statements for Field Locations using Weiland Financial Software), Purchasing Card Program (Updating Database using Terminated Employee List, Building Spreadsheet of Monthly Decline Usage using P-Card Decline Report), Processing Bid Bonds/Performance Bonds, Processing Daily Check Deposit, Running Dun & Bradstreet Reports, Processing Stop Payment Requests for Payroll Checks Using Procomm Plus Software, Correspondence for Corporate Treasurer, Departmental Mail Distribution, Records Storage, Maintaining Toner for Copiers/Fax Machines

ADD’L WORK EXPERIENCE

Sr. Personal Income Tax Preparer (Certified) LIBERY TAX SERVICE 11 TAX SEASONS: January 2006 thru April 2016 – Software used: LibTax TEGA CAY, SC RECENT TAX SEASON: January 2023 thru April 2023 – Software: FUSION PINEVILLE, NC TECHNICAL SKILLS

• SAP Accounting System– Utilizing Information Systems, Reports (Accessing/Printing P&L’s/Operating Ledgers), General Ledger Entries, Accounts Receivable and Accounts Payable Functions/Transactions – Invoices,

(Editing/Parking/Posting)

• BRMEDGE/Weiland - Bank Analysis Software. Entering & balancing bank analysis statements, running standard and multi-view reports, adding new banks in system when required, uploading 822 Files

• Microsoft Outlook - Installation of, Sending/Reading Email, Deleting/Moving Items, Scheduling Meetings, Updating Calendars, Entering Contacts, Microsoft TEAMS

• INTERNET EXPLORER, CHROME, and EDGE – Installation, Accessing Sites on Web, Searches, Personalizing, Setting Favorites, Accessing Links, Accessing/Displaying Channels

• WORD – Executive/Technical Correspondence, Tables, Graphics, Mail Merge Documents, Envelopes, Labels, Macros, Reports, Hyperlinks, Templates, HTML Documents, Sorting, Copying, Printing, Fonts

• EXCEL Advanced - Designing Spreadsheets, Graphics, Charts, Tables, PivotTables, Macros, Reporting, Data Filtering, Queries

HTML Files, Copying, Pasting, Printing, Fonts

• ACCESS – Level II Certification, Designing/Modifying Tables, Designing/Manipulating Queries, Reports, Forms

• POWERPOINT - Designing Presentations, Templates, Slide Shows, Utilizing Clipart, Video, & Audio

• LOTUS – Designing/Modifying Spreadsheets, Charts, Tables, Graphics, Macros

• WordPerfect – Executive/Technical Correspondence, Quotations, Purchase Orders, Tables, Graphics, Sorting, Copying, Printing, Fonts

• FREELANCE Computerized Graphics – Designing/Modifying Presentations (DOS & Win Versions)

• REMEDY Help Desk Support – Processing/Reassigning Help Desk Work Orders

• PROCOMM PLUS – Utilizing Bank Software to Process Compass Payroll Stop Payment Requests, Running Reports

• DunsLink / Dun & Bradstreet Software – Installation Of, Testing, Running Credit Reports, Accessing Database, Printing

• Reports ProValue Services Version 4.3 – Running Reports (Cardholder Statements, Log & Summary, Dispute, G/L Summary)

Viewing/Updating Browser, Utilizing Hierarchy Maintenance, Viewing/Updating Card Allocation Maintenance Table

• PATHWAY NET – Administrator Functions – Card Information, Generating Reports, Transaction/Allocation Items, Hierarchies

• PAYMENTNET – Administrator Functions – Pulling Transaction List(s), Employee User/Records, Running Queries, All

Reporting, Updating Accounting Code List, Updating Merchant List with Default G/L Codes and Flagging 1099 Merchants, Imports, G/L Mapper Export File

• SAM – Microsoft Manager – Database Software – Running Queries (to Obtain Customer Contact Information)

• Computer Operating Systems – WINDOWS 11, 10. Prior: 95, 98, NT, 2000, Program Manager, OS/2,MS-DOS.

• Adding/Removing Programs (Installation of Microsoft Office)

• Adding Printers - Hardware & Software (Printer Drivers)

• Utilizing File Manager, Windows Explorer (Mapping Network Drives, File Copying,)

• Typing (70 wpm), Oral Dictation, 10-Key (17,000kph) Alpha/Numeric, Filing (Alpha/Numeric), Customer Service, Switchboard (12 lines)

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