Receiving Clerk Customer Service

CHRISTIAN DUANE COVELL

Helped instruct a five day

program that involved stories

from the Bible, and related

games, crafts, and songs

Encouraged children to start

and continue a relationship

with Jesus Christ by

providing counselling

Developed personal

relationships with children

involved in the program

Planned activities and games

and executed them daily

Vacation Bible School

Volunteer - Summer 2015 - 2017

VOLUNTEER WORK

The ability to work

independently with

professionalism while

maintaining a focus on quality

and customer service

Highly organized with

attention to detail and ability

to handle multiple tasks

during the work day

Strong attention to detail and

problem solving ability

Excellent computer skills,

including proficiency with

Microsoft systems

Strong attention to detail and

focus on quality and accuracy

Reasonable knowledge of the

area/location routes, streets,

highways, etc. and a good

sense of direction

Ability to learn quickly and

work in a fast-paced

environment

Strong sense of urgency,

attention to detail and

flexibility in meeting

deadlines

Excellent mathematical

knowledge

SKILLS

Service-focused professional and friendly team player with a talent for building a positive rapport and collaborating with team members. Associate dedicated to providing exceptional customer service. Proactive, outgoing, highly energetic, and skilled in multitasking. Capable of handling multiple responsibilities with great attention to detail. Vigilant and proactive security officer. Substantial experience working alongside students and parents, which required excellent communication and customer service skills. Excellent communication and interpersonal skills, and passionate about working with international students and staff. PROFESSIONAL SUMMARY

B.A. Entertainment, Sport & Promotion Management - Northwood University - Midland, MI. Dec 2013

Marketing & Management, Study Abroad Program, INTI International University – Subang Jaya, Malaysia. May 2013

A.A. Business Administration, Jackson Community College. May 2009 Computerized Accounting - Lenawee Vocational Technical Center, MI. May 2006

EDUCATIONAL BACKGROUND

7839 Hampton Ct. Ypsilanti, MI 48197

E. ***********@*****.*** P. 517-***-****

Enforce the Student Conduct Code and University regulations, policies and procedures

Prepare incident and conduct reports as appropriate Assist in investigating complaints and violations of university policies and procedures

Assist in record keeping in compliance with Campus Crime and Safety Act

Supervise the work of student safety officers

Taught 25-minute full immersion 1:1 English classes to children Employed creativity to teach young children using visual aids Assessed students' progress based on the VIPKid curriculum Completed timely and effective feedback to parents Campus Safety Officer

Concordia University - October 2021 to Present

Independent Contractor English Teacher

VIPKid - September 2017- October 2021

WORK EXPERIENCE

Executed on site sales and marketing strategies to drive revenue Developed and maintained a knowledge base of the evolving products and services while promoting the company brand

Provided real-time information about the products and services Attended periodic meetings to discuss marketing and sales strategies Completed timely and effective sales report to the manager Sales Representative

Proof Management Inc. - May 2017 - September 2017

Business Professionals of

America. Amway Grand

Plaza Hotel. Grand Rapids,

MI. March 16-19, 2006

Business Professionals of

America 2006 Regional

Leadership Conference.

January 6, 2006

The Speaker in Training for

Trainer. AIESEC

Organization - The

international platform for

young people to explore and

develop their leadership

potential.

PROFESSIONAL

DEVELOPMENT

National Leadership Merit

Award, United States

Achievement Academy.

2006

Lenawee Vo-Tech Work

Habits Award. 2005-2006

Deans List Award, Jackson

Community College. 2006

Student Employee of the

Year, Jackson Community

College. May 5, 2009

Honor Society Award, Phi

Theta Kappa. March 27,

2010

AWARDS

Oversaw and coordinated day and night shifts

Maintained visually appealing and effective displays for the entire store.

Resolved customer complaints regarding sales and services in-person and via phone

Opened and closed the store, which included counting cash drawers and making daily bank deposits

Offered direction and gave constructive feedback to motivate team members

Unloaded trucks, stocked shelves, marked clearance products with updated price tags

Involved in pre-event promotions, marketing and publicity of Inti Edge Festival

Completed registrations, participated in crowd control and completed various tasks assigned by supervisors

Dismantled stages and security fences and cleaned up post-event debris

Responsible for set up of on-location displays for radio broadcasts Edited and improved website; provided updated content Interacted with listeners attending special events Guest Lecturer at UNTAN University - Mar 2014-Mar 2015 English Club Teaching Assistant at Gembala Elementary & Middle School - Feb. 2014-Mar. 2015

English Teaching Assistant, Speech, and Debate Coach at Santo Paulus High School - Feb. 2014- Aug. 2015

English Teaching Assistant, Speech, and Debate Coach at Bina Mulia School - Feb. 2014-Mar. 2015

Managed a university residence hall floor of ethnically diverse undergraduate students

Enforced University and Residence Life rules and regulations resulting in a safe, orderly and enjoyable living environment Worked in Residence Life office for 10 to 15 hours per week performing duties such as responding to student and staff questions, answering telephones, and operating computers and various office equipment

Run periodic floor meetings and conduct frequent room drop-ins to discuss events, developments, and concerns to ensure that students are kept up-to-date on all pertinent information

Implemented shipping and receiving schedules for incoming mail, packages, and important documents around campus

Supported all functions within the shipping & receiving department on campus by filling requisitions for staff and sending them out Signed in deliveries for campus orders and filed the purchase orders Shift Supervisor

CVS Caremark - July 2015-May 2017

Event Planner Assistant

JR Experience - INTI College Subang Jaya, Malaysia - February 2013 Intern in Event Planning & Management

106.3 The Mix Radio Station; Saginaw, MI - May -Aug 2002 Teaching Experience Abroad - Pontianak, Indonesia

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Resident Assistant

Northwood University, Midland, MI - Jan.- May 2011 Shipping and Receiving Clerk

Jackson Community College - Jan.- May 2011

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