EXPERIENCE
EDUCATION
SKILLS
CERTIFICATIONS
Shanequa Holley
718-***-**** ****************@*****.*** brooklyn, ny 11238 10/12/198*-********
Detail-oriented professional with experience in records management, Microsoft O ce, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self- motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. O ce Support Professional with several years of experience providing exceptional administrative and customer service support. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. PATIENT UNIT ASSISTANT
NYU Medical Center
NY, NY
March 2014 - Present
• Developed e cient methods for completing tasks such as ling documents or responding to emails.
• Provided administrative support to department sta f, including scheduling meetings and managing calendars.
• Participated in training sessions related to job duties as necessary.
• Ensured that all relevant paperwork was completed accurately and submitted on time.
• Assisted in the development of new procedures or protocols related to unit operations.
• Performed data entry tasks accurately and e ciently.
• Understanding of Hospital Audits and nash system HIGH SCHOOL DIPLOMA
Thomas Je ferson, Brooklyn, NY
Jun 2003
• Sta f Training • Microsoft Word, Excell, Power point.
• Venipuncture, Butter y specimen handling • Specimen blood collection
• Medical records review and charting • Medical Terminology
• Data Con dentiality • Infection Control Procedures
• Certi ed Phlebotomy Technician PHI