Summary

IT Professional over ** years of SDLC experiences in commercial and government projects such as web based, installed client/server-based applications. Experienced in systems analysis, design and testing of Client/Server, Mainframes, UNIX, CRM Applications and Web based applications using Automation testing tools such as Quick Test professional, Quality Center, LoadRunner, Selenium, TFS (Test Manager) and Rational Clear Quest,508 compliance testing as well as preparation of test plans and test cases.

Extensively worked on the testing of .Net, Java frameworks, Web Services, SOAPUI, WSDL and other Middleware technologies

Experienced in Manual, Automated and Back-end, Functional, Integration, Regression Testing, UI Testing, End to End testing, Production Support and User Acceptance Testing. Expert in using Quick Test Pro and automating test scripts. Used VB Script to add enhancements to QTP test scripts

Worked on different QA methodologies throughout SDLC. Experienced in maintaining Requirement Traceability Matrix (RTM), Task Allocation, LOE’s and Test Schedule.

Well experienced in Handling, Coordinating & Managing both on-site & off-shore testing Team members for various QA team sizes for multiple projects accomplished in complete Manual as well as Automation Testing Tasks from Requirement Gathering task till testing & production environments. Worked as a PPQA (Process and Product Quality Assurance) in CMMI Level 2 appraisal.

Technical Skills:

Operating Systems UNIX, MVS and Windows XP/7/8/10/11/NT

Languages SQL, Java, C, C++, .NET, Perl, Java Script,CSS and HTML

Databases Oracle 7.x/8.x, Sybase, DB2, Progress9.x, Web Sphere and MS SQL Server

GUI Developer/2000, Visual Basic, CICS and Progress 4GL

Testing Tools TD, SOAP UI, POSTMAN, TFS (Test Manager), JMeter, Katalon, Load Runner, QTP, Selenium

Reporting Tools JIRA, Redmine, Jenkins, Mercury QC, Bugzilla, Clear Quest, PVCS

Business Modeling Tools Rational Rose Suite, Microsoft Visio

Project Management Microsoft Project, Microsoft Office, Lotus Notes

Configuration Tools Clear Case and Visual Source Safe

508 Compliance Tools Dragon, WAVE, JAWS

Education: MS in Information Systems (MSIS), USA

Legal Status: US Citizen

Clearance:

- Active DOD Secret Security Clearance & NACI (National Agency Check with Inquiries) -Expired

- Public Trust Clearance from US Office of Personnel Management – Active

Professional Experience:

CompuSystems (CSI), A4SAFE, CT (Remote Work) April’22 - Present

Sr. QA Analyst

The purpose of CSI-Event is to serve as a comprehensive Event management application equipped with several tools and technologies to streamline the Event and Session creation, scheduling, and registration processes to increase attendee interactions and overall user satisfaction. The CSI-Event web application is designed to pro-actively interact with and engage the User, irrespective of the User’s role, registration type, or previous Event experiences. While these factors (and more) are vitally significant and are in-fact, utilized by the system to autonomously and continuously enhance the User’s experience with the application.

Responsibilities:

Analyzed Functional Specifications to develop Test plans, which included the objectives, testing

Strategies, test environment. Involved in development of Test cases based on high-level and detailed

designs for different High-level cases.

Involved in effective co-ordination between development, business & System testing team.

Generated different kinds of test reports for the list of defects that has been logged for the status

Scrum Calls every day.

Involved in Defect, Release/Build Management for end-to-end testing process including interacting with other Departments like Production, IT Support and Development.

Performed Manual, functional and regression testing for web services using Soap UI.

Involved in Lessons learned, Release Retrospective meetings after every release deployed.

Involved in Manually writing Test scripts, Test plans, Application User Guides for end-to-end testing and Regression testing.

Conducted Manual testing and generated reports using SOAP UI/POSTMAN tool.

Experience writing SQL queries to test application functionality by extracting data from tables

and verified the output to confirm successful transactions.

Utilized Slack for reporting and tracking defects.

Environment: Azure Devops, Automation, .Net framework, Java, JS, Visual Source Safe, SQL, SharePoint, Postman, Jenkins, Selenium, ALM Windows 11, Office 365, MS Office, Click Up, Slack, Postgre Admin.

NLRB, DC April’12 – March’22

Sr.QA Analyst

The purpose of the Case Management System (NxGen) is to provide reporting of data for the NLRB HQ Judges. NxGen is Siebel CRM application. The primary function of NxGen is to support the submission and management of filled cases.

Responsibilities:

Analyzed Functional Specifications to develop Test plans, which included the objectives, testing

Strategies, test environment and others to perform functional (Black Box) testing. Involved in

development of Test cases based on high-level and detailed designs for different High-level cases.

Involved in effective co-ordination between development, business & System testing team.

Generated different kinds of test reports for the list of defects that has been logged for the status

Scrub Calls every day.

Involved in Defect, Release/Build Management for end-to-end testing process including interacting with other Departments like Production, IT Support and Development.

Performed functional and regression testing for web services using Soap UI.

Performed Web Services testing and Validated XML request/response data using SOAP UI

Automated Selenium Webdriver test scripts for E-filing, Online Charge and Petition, IO app, I Search, SharePoint app (MySchedule App) for Regression testing.

Conducted testing and generated reports using SOAP UI/POSTMAN tool.

Conducted and tested 508 Compliance testing insider, NLRB sites with Dragon tool.

Experience writing SQL queries to test application functionality by extracting data from tables

and verified the output to confirm successful transactions.

Utilized Quality Center for reporting and tracking defects.

Environment: .Net framework, Siebel CRM, Documentum, Visual Source Safe, SQL, Selenium Webdriver, QTP, Firebug(Xpath Queries),SharePoint, Postman, Jenkins, 508 Compliance(Dragon, WAVE), Quality Center, Windows XP/7,Katalon, MS Office 2007/2010/2013

USDA, VA Nov ’08 – April’12

Sr.QA Analyst

The purpose of the Food Programs Reporting System (FPRS) is to provide reporting of data for the Food Stamp Program and Special Nutrition Programs (SNP). The primary function of FPRS is to support the submission and management of FNS forms. FNS forms contain data reported by various State Agencies and FNS regional offices that participate in FNS programs.

Responsibilities:

Analyzed the Business Requirement Document (BRD), Functional Specification Documents which were used to prepare Test Cases based on Test Plans.

Involved in testing the application functionality in various releases and conducted Regression Testing on various builds of the application and reported the defects using HP Quality Center for the bug fixing and tracking.

Performed front-end GUI validation and back-end database verification. Queried and verified database tables.

Executed test cases and verified actual results with expected results and updated with the test results for the test cases in HP Quality Center.

Created and executed automated functional test scripts using the QTP based on Functional Requirements Document (FRD).

Selected the test cases those could be automated for the regression testing using QTP.

Involved in End to End testing to test the system interaction with external systems in various releases.

Involved in Production Shakeout and Production support in various releases and reported the defects in production using HP Quality Center for the bug fixing and tracking.

Conducted and tested 508 Compliance testing USDA Forms with JAWS tool.

Involved in writing complete documentation for the bugs detected and attached the test results.

Extensively used HP Quality Center for logging Defects and Track Defects and also used as a Bug Tracking Tool.

Participated in daily project status meetings related to testing and weekly team meetings.

Environment: .Net framework (Visual Studio.net, Visual Basic.net, ASP.net, ADO.net), Siebel CRM,Visual Source Safe, SQL, QTP, JAWS, Selenium RC,JSON, CW, XML, MS SQL Server, Quality Center, Windows XP/7, MS Office

Airline Tariff Publishing Company, VA Nov ’07 – Oct ‘08

Sr.QA Analyst

Airline Tariff Publishing Company (ATPCO) is the world's leader in the collection and distribution of airline fare and fare-related data.

Responsibilities:

Analysis of Functional and Technical specification for the document delivery. Establishing QA Procedures / Standards to meet QA, proficient in writing Test Plans, documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.

Executed regression suite for every new deployment and reported test results.

Executed automated regression test scripts using the QTP.

Involved in Functional testing of the Server components running on UNIX boxes by running shell scripts and monitoring the logs to validate the test conditions. Utilized Quality Center for reporting and tracking defects.

Extensively used TOAD for verification and validation of data using SQL for different airlines.

Utilized Quality Center for reporting and tracking defects.

Used GFS (Government Filling System) for filing the created fare and rule text information to make it available for monitoring and analysis.

Worked with Fare Manager Solution that provides easy access to all of ATPCO’s most popular applications, including Routings, International Fares, US/CA Fares, Rules/Footnotes, GFS, Instruction Control, PIPPS, Instruction Control, Database Summary, Instruction Log, and Invoice Online.

Performed End to End Testing for the application and assisted Business Users in UAT by

providing Test Data and Test Conditions and performing testing.

Maintained Requirements Traceability Matrix to trace the deliverable requirements and Test results.

Supervise test data creation, test automation tasks, and requirements trace-ability.

Effectively worked with other departments within the organization to support development of new

systems and design of their accompanying databases. Ensure high efficiency and high performance design for new development.

Generated Weekly Reports and a Customized Summary Reports.

Environment: J2EE, HP Quality Center, QTP, Jenkins, VB Script, SQL, Windows XP, UNIX, Mainframe, OS/390, DB2, MS office tools.

Virgin Money US (Circle Lending), MA Jan ’07 – Oct ‘07

Sr.QA Analyst

Virgin Money US is one of the major financial services company, they manage different types of loans and mortgages. In Virgin Money US tested all various loans functionality and conducted performance testing for virgin money us website.

Responsibilities:

Analyzed Functional Specifications to develop Test plans, which included the objectives, testing

Strategies, test environment and others to perform functional (Black Box) testing. Involved in

development of Test cases based on high-level and detailed designs for different Loan modules.

Involved in effective co-ordination between development, business & System testing team.

Generated different kinds of test reports for the list of defects that has been logged for the status

Scrub Calls every day.

Involved in Defect, Release/Build Management for end-to-end testing process including interacting with other Departments like Production, IT Support and Development

Experience writing SQL queries to test application functionality by extracting data from tables

and verified the output to confirm successful transactions.

Utilized Quality Center for reporting and tracking defects.

Used Load Runner for load and Performance testing. Identified the transactions to be used for Load testing using Task Distribution diagram and Transaction Profile. Inserted Rendezvous points to check the Vuser Load. Configured scenario run-time settings like Vuser Quotas and Random Sequence seed. Used Controller for creating and executing the scenario and analyzed the results using the load analysis tool. Bottlenecks were identified by testing with various clients system using Load Runner

Generated Daily Reports and Weekly Summary Report.

Environment: Java, Sybase, .Net, Visio, HP Quality Center, Loadrunner, UNIX, SQL, Aqua Data Studio Windows XP, MS office

America Online, Inc. VA Sep’ 04 – Dec’ 06

QA Engineer

America Online Inc is one of the premier Interactive Services firm in the world with a presence in several countries. It is now one of the five divisions of Time Warner. The project was part of AOL’s renewed campaign to attract and retain subscribers as well as to manage the financial aspect of eroding membership.

Responsibilities:

Developed detailed Test Cases, Test Plans according to Campaign Requirements Document (CRD), Campaign Design Document (CDD) and PRD using MS Excel and uploaded to Quality Center. Prepared Test Strategy Document (TSD), and documented the entire Testing Process.

Developed Shell Scripts to help in validating the test cases. Modified the content of the XML file (Rule sets) to simulate the actions accordingly the business requirements for the Campaigns developed in XML language. Created XML Checkpoint to verify the data content of XML files

Used Embarcadero DBArtisan /Rapid SQL to write SQL queries against the Sybase database.

Logged defects in an in-house tool called BLT (Bug logging tool).

Attended the Quality Center meetings as a Campaigns team lead to discuss various issues, concerns regarding the design and naming of the applications with various technical teams.

Mapped Test Cases with the requirements in Quality Center and generated the reports and send across to the managers.

Involved in E2E with multiple functional/technical teams and also involved in User Acceptance Testing (UAT).

Generated the weekly RPM reports from the production Datawarehoue (NETEZZA) using WinSQL. Involved in Pre production testing of the application in production before going live.

Environment: Win XP, Unix, Test Director 8.0, Quality Center, BLT, Sybase, Rapid SQL, DB Artisan 8.0, Visio, SQL, Java, XML, Remedy Web track

Wildfire Communications, MA Feb’ 03 – July’ 04

QA Engineer

Wildfire Communications is a pioneer in the field of Personal Assistance technology. The company develops and markets Wildfire; the first voice-activated virtual personal assistant offered by wireless and wire line telecommunications companies.

Responsibilities:

Analyzing business requirements and specifications.

Developed the Test plans, Test Cases, Test Scenario and Data gathering and preparation of test data for CORBA, EDI and LSI testing for various initiatives.

Involved in design, development and execution of Test Cases and maintaining test beds and scenarios for all the testing stages.

Worked with development team during technical design to maximize test support and Involved in Test Inspection and executed the test scripts for Connectivity to backend and positive and negative testing.

Entering and tracking product defects through trouble tickets. Generated defect Reports using Test Director.

Used Database, GUI Checkpoints and Sync Point features to verify DB transactions.

Environment: Java, HTML, XML, Mainframe, OS/390, JCL, Test Director, DB2, TOAD, SQL, Windows2000/XP, and MS-Office.

Aetna Inc, CT Mar’ 02 - Jan’ 03

QA Tester

Healthcare Information System (HIS)

Environment: Manual Testing, Test Director, HTML, Apache, Lotus Notes, MS Office, Java, Java Script, SQL, Oracle, Windows NT.

Bank of America, NY Feb’ 99 – Jan’ 02

QA Tester - Bulk Foreign Exchange

Environment: Manual Testing, Windows NT/XP, UNIX, HTML, Java, MS SQL, TD, MS Office.

Kenexa, India June’ 97 – Dec’ 98

QA Tester - Kenexa Recruiter Enterprise

Environment: Manual Testing, Windows, Visual Basic, ASP, Oracle, MS Office.

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