Customer Service Inventory Control

Esrah Lynnz Webb

228-***-**** **********@*****.*** Ocean Springs, MS 39564

CAREER OBJECTIVE

Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth. EXPERIENCE

PART OWNER, Ocean Springs, MS

Mosaic Tapas Restaurant, March 2008-January 2016

• Provided excellent customer service in order to retain existing clients while also attracting potential ones. Developed a comprehensive understanding of business operations, including financial management and personnel management.

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• Managed staff recruitment, training and development initiatives.

• Oversaw daily operations, ranging from inventory control to customer service.

• Identified cost savings opportunities through process improvements.

• Prioritized tasks based on urgency level for efficient completion of assignments.

• Lead weekly meetings with staff members to discuss progress towards organizational objectives. SERVER, Ocean Springs, MS

El Saltillo, January 2005-February 2007

• Greeted and accommodated guests, building positive experience from first interaction.

• Prepared and served food and beverages to customers.

• Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

• Bilingual and multi tasked

EDUCATION

NURSING, New Orleans, MS

Nunez, March 2010

SKILLS

Process Improvement Staff Management Public Speaking Credit Card Transaction Processing Food Safety And Sanitation Maintaining Clean Work Areas LANGUAGES

Spanish

Fluent

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