Customer Service Time Receptionist
Resume:
KATARINA ALTMEYER
Calgary, Alberta T3A 6J8
Telephone: 587-***-****
Email: *****************@*****.***
OBJECTIVE:
To obtain an entry-level position in a retail business in Calgary.
SKILLS & QUALIFICATIONS:
−Extremely friendly and enthusiastic.
−Strong work ethic.
−Extremely ethical and loyal.
−Willing to do whatever it takes to get the job done.
−Cheerful and engaged
−Excellent communication skills.
−Works well in a team environment.
−Adheres to safety standards and will ensure all areas are well-organized, clean, and safe.
−Superior customer service, ensuring all patrons’ needs are met at all times.
WORK EXPERIENCE
Cashier and Seasonal Elf
Cabela's September 2022- December 2022
Cabela's Calgary, AB
-Handled cash and credit transactions with customers.
-Scan goods and collect payments.
-Ensure pricing is correct.
-Issue change and receipts.
-Maintain the flow of the lineup for Christmas pictures.
-Took pictures of customers with Santa at Christmas time.
-Issue photos to customers.
-Maintain clothing racks and ensure items were neat and orderly.
-Maintain cheerful and positive attitude while providing superior customer service.
Camp Counselor June 2022- August 2022
WinSport (Canada Olympic Park), Calgary, AB
−Develop, supervise, and participate in camp-wide programming activities with campers of different ages.
−Participate in training workshops held prior to camp sessions.
−Teach and train campers in areas such as shelter building, archery, nature walks and plant identification, knife whittling, and rope making.
−Work as a team with other camp counsellors to ensure all campers’ needs are met.
−Build relationships with campers and other counsellors via compassion, empathy, and team building activities.
−Leadership development.
−Ensure all safety standards are met.
−Provide positive feedback for parents.
Part-Time Receptionist November 2021-Present
Bodnaruk Law, Calgary, AB
−Answer telephones and respond to client inquiries.
−Help with filing and maintaining client files.
−Fax requests to doctors’ offices, physiotherapist offices, and massage clinics requesting client chart and treatment notes for client injury files.
−Ensure excellent customer service and all client needs are met.
Bingo Palace Worker October 2021-Present
Via Aquabelles Artistic Swimming Club, Calgary, AB
−For-hire bingo worker for parents of Aquabelles Artistic Swimming Club.
−In charge of bingo ticket cash sales as well as cleanup after patrons leave the facility.
−Ensure excellent customer service.
Childcare Attendant June 2017-Present
Private Families, Calgary, AB
−Care for children between ages 4 and 10 to ensure all needs are met.
−Help with children’s homework. Perform light housework duties around the house.
Pet Sitting June 2017-Present
Private Families, Calgary, AB
−Care for cats, dogs, and other small animals while individuals are out of town.
−Ensure clients’ pets and homes are well cared for.
EDUCATION & TRAINING
SAIT, Calgary, AB September 2021-Present
Second-Year Student in Radio, TV, and Broadcast News Program
Crescent Heights High School - Calgary, AB
High School Diploma June 2021
−Awarded Academic Honours in Grades 10, 11, and 12.
−Specialized in History and the German language.
CPR/ First Aid Certification April 2019
Red Cross – Calgary, AB
ProServe/Liquor Staff Training Certification April 2022
AGLC’S Smart Training Program
Reel Facts VLT Staff Training Certification April 2022
AGLC’S Smart Training Program
A Good Call Bingo Staff Training Certification
AGLC’S Smart Training Program April 2022
ProTect Security Staff Training Certification
AGLC’S Smart Training Program April 2022
Deal Us In Phase One Casino Staff Training Certification
AGLC’S Smart Training Program April 2022
Dean Us In Phase Two Casino Staff
Training Certification
AGLC’S Smart Training Program
April 2022
VOLUNTEER EXPERIENCE
Seniors’ Residence Home, St. Albert, AB August 2019
Salvation Army “Kettle Shifts”, St. Albert, AB Dec. 2017, 2018, 2019
CADS (Calgary Adaptive Snowsports) - Ski Instructor in Training, Calgary, AB 2014-2017
REFERENCES
1)Crista Moorhouse, Employer Re: Childcare
46 Hidden Creek Heights NW, Calgary, AB T3A 6K8
Telephone: 403-***-****; Email: ******.*********@*****.***
2)Murray Bodnaruk, Barrister and Solicitor
Bodnaruk Law, 202, 1829 Ranchlands Blvd, NW, Calgary, AB T3A 2R7
Telephone: 403-***-****; Email: *********@***********.***
3)Lianne Clark, P.Eng. Queens University
40 Arbour Estates Landing, Calgary, AB T3G 3Z9
Telephone: 403-***-****; Email: ******.*****@****.**
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