Sales Associate Customer Service

Cristina Rodriguez

Charlotte, NC ***** 754-***-****, 754-***-**** **************@*****.***

PROFESSIONAL SUMMARY

I am a highly motivated Customer service associate. I strive to be organized. I am a sales professional with track record of driving increased sales, and improving buying experience. I am also a Goal-oriented individual, very well in greeting high-volume of customers and recommending merchandise based on individuals wants. I also work very well with computers. I am always committed to maintaining professional relationships to increase profitability and drive business results through phone calls.

SKILLS

Excellent people skills

Computer Education

Exceptional Customer Service

WORK HISTORY

SALES ASSOCIATE 12/2020 to CURRENT

H&M Hennes & Mauritz Charlotte, NC

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Demonstrated items to customers and created customer awareness, interest and sales.

Responded to customer requests for products, services and company information.

Provided information regarding charge accounts and loyalty programs.

Helped customers locate products and checked store system for merchandise at other sites.

TUTOR 01/2020 to 08/2020

Kumon Learning Center Hollywood, FL

Trained and developed students' skills in word-processing, spreadsheet and database programs.

Processed software and hardware by coordinating user setups, installations and upgrades.

Emphasized web etiquette and practical applications of technology for professional use.

Attended professional development technology courses to increase knowledge base and learn new information.

SALES ASSOCIATE 01/2019 to 02/2020

Charlotte Russe Hollywood, FL

Provided positive first impressions to welcome existing, new and potential customers.

Achieved perfect attendance and on-time record.

SALES ASSOCIATE 04/2015 to 12/2016

Loft Ann Taylor Miami, FL

Responded to customer requests for products, services and company information.

Conducted retail arbitrage to build inventory for resale via online platforms.

Created clear, precise and properly detailed product and service information on company website.

Pursued and closed key opportunities to manage online sales process.

EDUCATION

High School Diploma Diploma 06/2015

Miami Palmetto Senior High School Adult, Miami, FL

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