Mail Carrier Customer Service
Resume:
Cresana Samuels
**** ********* ** *** * Charlotte north carolina 28212 adw0p7@r.postjobfree.com
OBJECTIVE
To secure a position that will allow me to use my background in customer service, as well as the use of my
strong communication and organizational skills.
EXPERIENCE
Sports Authority
Nike Coordinator
February 2004-August 2015
Transporter
Gates Transportation
February 2016-May 2016
Mail Carrier
USPS
May 2016-Februaury 2017
(still employed)
Greet customers, aide customers in finding merchandise, ensure superior customer service,
restock merchandise, itemize and total purchases, assist with receiving and ordering, assist in
maintaining the cleanliness of the sales floor, unload incoming shipments, stock merchandise,
input new merchandise inventory program, conduct monthly inventory, assist with sizing, visual
merchandising; dress mannequins for window displays, place descriptive signs/backdrops
appropriately, photograph store layout monthly to ensure it is meeting the company guidelines,
resolve customer inquiries and complaints, provide regular communication to Nike regarding
floor set, stock and success stories, ensure products are at proper inventory levels; reordering as
needed, coordinate distribution of any seasonal product information, participate in training
opportunities as available. As a mail carrier not only enjoy day to day reactions with customers
but it allows me to recommend additional services that benefits the post office business.
SKILLS
Team oriented, attention to detail, problem solving skills, ability to self start and self manage, excellent
communication skills, organized, physically capable of lifting a substantial amount of weight, strong work
ethic, quick learner, great interpersonal skills, critical thinker
EDUCATION
Broward Community College
Associates Degree in progress
Ruby’s Academy of Health
Phlebotomy certificate, EKG certificate, CPR certified, HHA certified, CNA certified
Boyd Anderson High/High School Diploma
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