Data Entry Office Clerk
Resume:
Stephanie C. Blakey
Chicago, IL 60633
************@*****.***
EDUCATION:
****-**** *** **** *******, East Chicago, IN
Major: Office Administration
Degree: Associate of Science, June 2013
2004-2006 City Colleges of Chicago, Malcolm X
Major: Mortuary Science
Degree: Associates in Applied Science and Arts, June 2006
2002-2004 John A. Logan College, Carterville, IL
Major: General Studies
Degree: Associate in Arts, June 2004
1998-2002 Southern Illinois University, Carbondale, IL
Major: Mortuary Science
1995-1998 George Washington Carver Area H.S, Chicago, IL
Diploma: June 1998
SKILLS:
Ability to multi-task
Customer Service Experience
Working knowledge of Medical Terminology
Proficient with MS Word, Excel and Outlook
Type 70-80 wpm
Data Entry 10-key 12000+ keystrokes
Data Entry Alpha/Numeric 10300+ keystrokes
Proficient with Intuit, Crosslink and Tax act software for tax preparation
EXPERIENCE:
2021-2022 Adecco USA, Inc (WFH) Chicago, IL
Maryland Department of Labor
Reviewed claimant claims for processing
Identified fraudulent claims and approved or denied documents
Processed claimants available certifications for payments
Completed any special projects assigned.
2002-Current Check A.S.A.P, Chicago, IL
Tax Preparer-Self Employed
Income tax preparation
Basic Business tax preparation
Deduction Knowledge
Proficient multi-tasking
Critical thinking
Problem solving
90-110 returns completed yearly
2016-2020 Sykes Enterprise, WFH (Walmart)Chicago, IL
Customer Service Represenative
Make good judgement skills
Empathize with customer
Very patient
Maintained confidentiality and security
Handled transactions, placed and track orders and assisted with fraudulent transactions.
Assisted customer with creating profile, to order on Walmart.com
2012-2014 Project HOPE Early Learning Center(non-profit organization-501c), Dixmoor, IL
2018-2020 Program Administrator Coordinator
Pre-Screened families that were interested in enrolling their child(ren)
Completed and followed up with Illinois Action for Children
Prepared excel spreadsheets and completed office tasks
2011-2012 JP Morgan Chase-(Contract) Chicago, IL
General Office Clerk/Lockbox Specialist
Processed and remitted batches of checks for payment daily through the correct PO Box of the account holder account with JP Morgan Chase
2008-2011 Illinois Child Support Agency-(Contract), Chicago, IL
Compliance Specialist
Reviewed served cases to ensure employer is in compliance with income and medical order/notice
Took necessary follow up actions for employers that are non-compliance
Identify cases in which medical insurance coverage has been ordered
Completed necessary documentation and data-entry activities
Maintained confidentiality and security of case information
Performed other duties as may be assigned by management.
REFERENCE: AVAILABLE UPON REQUEST
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