Patrick Turner
*** ****** ****, *****, **, *****
***************@*****.*** 336-***-****
linkedin.com/in/turnerpj
Summary
Detail Oriented Computer Scientist with 2+ years of experience in IT Service and Networking. Has serviced and deployed thousands of active devices on University and Hospital campuses with dedicated teams of professionals. Utilized programming languages like Java, Python, C++, HTML, JavaScript, and SQL across multiple school projects.
Experience
Appalachian Health Desktop Technician
UNC Health
Dec 2022 - Present (6 months)
- Contracted by TEK Systems to help facilitate merging of Appalachian Health and UNC Health systems.
- Took inventory and reimaged all devices in the hospital system across Boone and Linville.
- Worked with other contractors to manage project deadlines and reach project deadlines on time.
Network Technician
Appalachian State University
Nov 2021 - Dec 2022 (1 year 2 months)
- Worked with Jira help desk ticketing platform to manage campus network issues.
- Registered and installed new devices onto network including: laptops, desktops, IP phones.
- Troubleshooted various issues with existing devices while working with end users.
Customer Service Representative
Mystery Hill, Inc.
Aug 2021 - Dec 2021 (5 months)
- Developed skills with customer service interactions, sales, and interpersonal relations.
- Maintained several tourist attractions: gem mining, photo parlor, tour guides, axe throwing.
- Collaborated with team members in a fast-paced environment to provide customer needs.
Resident Assistant
Appalachian State University Housing
Aug 2020 - May 2021 (10 months)
- Oversaw 34 residents of a single floor, enforced Housing policies for whole building.
- Coordinated with residents and other members of building staff to organize events.
- Exercised thinking under pressure and interpersonal skills for conflict resolution.
Education
Appalachian State University
Patrick Turner - page 1
Bachelor of Science, Computer Science
2019 - 2022
- Graduated Cum Laude with a GPA of 3.62
- Minor in Mathematics
- Certificate in Data Science for completing relevant courses
Skills
Java • JavaScript • Python (Programming Language) • C++ • HTML5 • Cascading Style Sheets
(CSS) • SQL • Networking • Customer Service • Linux