Project Manager Application Support

STEVE S. KOLTON JR.

Batesville, Indiana ***** 812-***-**** ***********@*****.*** https://www.linkedin.com/in/steve-kolton-jr/

SUMMARY

An adaptable and analytical IT administrator with extensive experience in computer hardware and software development, installation and implementation of operating platforms and support applications, UNIX / AIX administration, root cause analysis, root cause fix solution implementation, product lifecycle management, data center operations and coordination, and disaster recovery setup, testing, and coordination. Excels at prioritizing multiple competing tasks in fast-paced environments. Established capabilities in communication, organization, project management, issues resolution, and team training and development. Attention to detail highly critical.

TECHNICAL SKILLS

UNIX / AIX and KornShell scripting SFTP PGP / SSH / SSL Key integration IOS / Android Microsoft Office Microsoft Teams Visio Azure Active Directory LDAP Active Directory Microsoft Intune MobileIron WinSCP file transfer Windows UNIX / Linux / AIX servers Facebook LinkedIn Project Coordination ServiceNow ticketing

EXPERIENCE

HILL-ROM / BAXTER, Batesville, Indiana

Senior Technical Specialist II, 1998-2023

Managed administration and operation of company applications, including UNIX / AIX, MoveIT SFTP, Tidal Job Scheduler, Cognos / Data Warehouse Business intelligence application, Informatica Power Center Solutions, RightFax Digital Solutions + Fax2Mail, and InTune / MobileIron mobile devices. Handled up to seven company application and server environments, including installations, configurations, version upgrades, and performance enhancements. Managed outages and upgrades for each such application / server in coordination, execution, and successful completion, with no end user disruption. Performed root cause analysis (RCA) and root cause fix (RCF) solution implementation. On call 24/7/365 for each application supported in addition to UNIX/AIX operating system.

UNIX / AIX

•Handled cost / benefit analysis and designing, planning, and implementation of third-party software on 5,000+ server network.

•Managed UNIX AIX environment—HMC, print analysis, UID / GID, KornShell scripting, and performance enhancement.

•Wrote, implemented, and coordinated disaster recovery procedures for AIX platform.

•Produced OPS business procedural documentation for team members.

•Managed PeopleSoft (application and process scheduler) and JD Edwards implementation projects and administration.

•SQL Oracle database command level tools.

•Participated in WAVE Server support for JD Edwards.

•Oversaw implementation and administration of JDE print solution on UNIX/AIX.

•Administered IBM HTTP and security fixes.

•Planned Project Management.

•Project Coordination on UNIX operating system upgrades.

•Performed UNIX-specific technical tasks, OS upgrades, installation / configuration of various UNIX software packages in addition to third-party application software for company usage. N+1 on versioning desired.

•RCA/RCF analysis, determination, and implementation to minimize end-user disruption.

•Perform on demand backup / restore via TSM scheduling package.

•Participated with SAN storage team for proper data analysis for end user growth and issues.

•HMC / logical frame partitioning for VM servers for CPU/Memory load balancing.

•LINUX command line skill sets.

MoveIT SFTP Administration: Automation Admin / Transfer / DMZ

•Managed PGP / SSL / SSH security key integrity / updates.

•Directed bank transfers.

•Oversaw automate SFTP jobs.

•Administration of UID/folder/permission management for internal/external users

•Configuration of external users via Transfer / DMZ and F5 load balancer.

•Administered installation / version upgrade / hot fixes.

•Managed contract point-person with vendor (Progress/IPSWITCH).

•Planned Project Management.

•Supervised SOX / PWC audit.

•Performed security analysis for application as well as documentation standards.

•Windows enhancements for SFTP support.

Tidal Workload Automation Scheduling Solution Administration

•Arranged automate event and calendar scheduling.

•Monitored alert and recovery via Master and Client Manager.

•Administered installation / version upgrade / hot fixes.

•Managed UNIX / Windows agent connections.

•Managed contract point-person with vendor.

•Directed DST software / user coordination project during spring and fall outage sessions.

•Fielded migration of Tidal on Citrix to UNIX / AIX environment and performance enhancements.

•Planned Project Management.

•Oversaw SOX / PWC audit.

•Coordinated Okta SSO implementation.

•UNIX/AIX enhancements for application support.

Cognos Business Intelligence, Web-Based Suite Administration

•Redefined alert and recovery.

•Managed performance enhancements within application.

•Administered installation / version upgrade / hot fixes.

•Managed contract point-person with vendor.

•Updated yearly security keys for PRD (internal / external) users.

•Planned Project Management.

•Oversaw SOX / PWC audit.

•Security key updates.

•UNIX/AIX enhancements for application support.

Informatica Power Center Solution Administration

•Tracked alert and recovery jobs.

•Configured and enhanced repository and integration services.

•Managed performance enhancements within application.

•Administered installation / version upgrade / hot fixes.

•Managed contract point-person with vendor.

•Planned project management.

•Oversaw SOX / PWC audit.

•Coordinated AWS connection implementation to Workday.

•UNIX/AIX enhancements for application support.

Intune / MobileIron Mobile Device Administration

•Configured and enhanced mobile device field parameters.

•Organized company policy and security settings.

•Led and coordinated mobile device environment from MobileIron to InTune without any end user disruption.

iOS / Android / iPad

•Finalized performance enhancements within application.

•Managed contract point-person with vendor and project manager.

RightFax Digital Solutions Administration

•Implemented porting of various carrier number lines to RightFax.

•Managed User ID / Group ID utilization.

•Orchestrated Fax2Mail installation, configuration, and administration.

•Performed version upgrading, testing, and coordinating for SSO / OAUTH.

•Managed contract point-person with vendor.

•Planned project management.

ADDITIONAL EXPERIENCE

SEARS ROEBUCK AND CO, Hoffman Estates, Illinois, Senior Technical Analyst, 1996-1998. Completed cost / benefit analysis, planning, and implementing of hardware / software on UNIX / Raven server network. Drafted company policies for evaluating and procuring micro-based hardware and software and procedures for establishing mainframe connectivity. Developed, scheduled, and implemented user curriculum for special needs department on installation, troubleshooting, support, and training of Braille printers, keypads, voice synthesizers, and voice-activated software.

EDUCATION

COMMUNITY COLLEGE OF GLEN ELLYN, Glen Ellyn, Illinois

Degree in Computer Information Systems

CERTIFICATIONS

Systems Integration Certificate, Computer Learning Center, Chicago, Illinois

RS / 6000, Technical University, Dallas, Texas

MobileIron Fundamentals

MS InTune Fundamentals

Advanced System Admin / Analysis

TSM Storage

Studying for AWS Cloud Practitioner Certificate

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