Hello
I’m Cedrica Brown
Memphis, TN 38119
***.********@*****.***
Skills
● Barista
● Bartender
● Communication Skills
● Critical Thinking
● Fast Learner
● People Person
● Server
● Team Player
Employment History
JANUARY 2023 - MARCH 2023
Dunkin’, 7670 Winchester Rd Suite 101, Memphis, TN 38125 - Barista/Cashier
Greeted customers in a friendly and professional manner
Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
Assisted customers with locating items and providing product information
Utilized up-selling and cross-selling techniques to increase revenue
Responded to customer inquiries in a timely and knowledgeable manner, providing a positive customer experience
Assisted with setting up promotional displays
SEPTEMBER 2021 - JANUARY 2023
Staks Pancake Kitchen, 7704 Popular Avenue, Germantown, TN 38138 - Barista/Bartender/Server
Assisted customers with selecting drinks and food items that met their needs
Collaborated with other staff members to ensure an efficient and organized work environment
2
Prepared and served specialty drinks with excellent presentation and taste
Conducted daily/weekly cleaning tasks to maintain an orderly, sanitary work environment
Up-sold menu items to increase profits
Maintained a clean and organized bar area, resulting in a 5-star health inspection rating
Monitored guests’ alcohol consumption and followed responsible alcohol service protocols
Collaborated with kitchen staff to ensure timely delivery of food items to customers
Ensured compliance with safety and sanitation regulations FEBRUARY 2017 - FEBRUARY 2017
Staffline, 2838 Hickory Hill Rd #9, Memphis, TN 38115 - Packer/Picker
Provided customers with accurate delivery and tracking information
Executed special instructions for handling and delivery of packages
Received and inspected incoming materials for accuracy and quality
Adhered to safety protocols and procedures while handling packages
Assisted with inventory management and restocking of supplies
Mastered the use of automated package tracking systems
Organized packages for efficient loading and unloading NOVEMBER 2016 - FEBRUARY 2017
Axcess Staffing Services, 3175 Lenox Park Blvd Bldg A, Ste #111, Memphis, TN 38125 - Packer/Picker
Provided customers with accurate delivery and tracking information
Executed special instructions for handling and delivery of packages
Received and inspected incoming materials for accuracy and quality
Adhered to safety protocols and procedures while handling packages
Assisted with inventory management and restocking of supplies
Mastered the use of automated package tracking systems
Organized packages for efficient loading and unloading 3
AUGUST 2016 - NOVEMBER 2016
Prestigious Placement, 3800 Hacks Cross Rd #101, Memphis, TN 38125 - Packer/Picker
Provided customers with accurate delivery and tracking information
Executed special instructions for handling and delivery of packages
Received and inspected incoming materials for accuracy and quality
Adhered to safety protocols and procedures while handling packages
Assisted with inventory management and restocking of supplies
Mastered the use of automated package tracking systems
Organized packages for efficient loading and unloading Education
JANUARY 2018 - MAY 2020
Southwest Tennessee Community College, 5983 Macon Cove Memphis, TN 38134 - Marine Biology