Desk Receptionist Front
Resume:
LAKECIA WHEATLEY
** * ******* **, ********* MD,**224
********@*****.***
PROFESSIONAL SUMMARY
A dependable industry worker equipped for fast-paced work and changing daily tasks, Serves customers effectively with attention to details and hard work approach. Seeks out opportunities to go beyond basics, improve processes, and Increase customer satisfaction, very skilled team player with strong background in a customer services environment. Work very well with teams or independently handle assignments and always ready to go far and beyond the basic work assignments. I am a very quick learner with good computer skills abilities.
SKILLS
CUSTOMER SERVICES PACKER
ASST MANAGER FRONT DESK AGENT
CASHIER
MERCHANDISE RESTOCKING
DATA ENTRY
BARTENDER
SKILLS
LIL CEASER/ASST MANAGER FEB 28,2022-MARCH 27,2023
BALTIMORE, MD
*Obtained certification in food safety and sanitation and consistently complied with regulations.
*Resolve all customer and staff issues independently by using strong organizational, conflict management and decision-making abilities
*Adhered to all cash handling policies and procedures.
*Monitored food production quality and supervised other
*Protect the establishment’s customers by keeping work area, utensils and dishes clean and sterilized. C-CARE/PACKER JUNE 2019-NOV,2019
LINTHICUM HEIGHTS, MD
*Measured, weighed, and counted products after packing.
*Readied packages for shipping by preparing products in accordance with established guidelines.
*Ensured package contained correct products and supplies before completing packaging processes.
*Performed final checks to detect defective items, maintaining accurate records of materials, shipments, and packing.
Comforts Inn/Front Desk Receptionist JULY2017-DEC2017 LINTHICUM, HEIGHTS, MD
*Handled all phone calls and routed calls to appropriate locations.
*Maintained and replenished petty cash and checks.
*Resolved customer and guest complaints.
*Scheduled appointments and events
I greeted every visitor with a friendly smile and immediate offers of knowledgeable assistance. DAYS INN/FRONT DESK RECEPTIONIST
AUG 2017-DEC2017 LINTHICUM HEIGHTS MD
*Handled high traffic lobby area
*Maintained and replenished petty cash and checks.
*Answering telephone calls to provide information, take messages and set appointments.
*Resolved guest and staff issues independently by using strong organizational, conflicts, management and decision-making abilities.
INTERNATIONAL NIGHT CLUB/BARTENDER/CASHIER
MARCH 2014- DEC2015
BALTIMORE, MD
*Collected payments for customer purchases.
*Greeted all customers and provided them with great entertainment and drinks.
*Adhered to all cash handling policies and procedures.
*Mix all different types of drink daily.
*Bagged and package customers' orders and purchases. EDUCATION
HIGH SCHOOL DIPOLMA June 2000
LANSDOWNE HIGH SCHOOL BALTO, MD
*MAJOR MORTUARY SCIENCE
*BIOLOGY
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