Kelly "Kendall" Jones

Walla Walla, WA *****

adw04i@r.postjobfree.com

+1-253-***-****

Authorized to work in the US for any employer

Work Experience

Certified Nursing Assistant

Wheatland Village - Walla Walla, WA

July 2019 to December 2022

January 2021 - Current

• Customer relations

• Time management

• Working both independently and with a team

• Providing excellent patient care working with residents in assisted living environment

• Tailoring each care routine to match with individuals needs Business Office Coordinator (temporary)

Wheatland Village - Walla Walla, WA

August 2020 to January 2021

• Account Payables/Receivables

• Vendor and resident communications

• General office administrative duties

• Customer service

• Customer relations

Personal Banker (Remote)

Sykes Corporation - Milton-Freewater, OR

December 2015 to November 2018

• Reconciliation/auditing of individual financial statements

• Understanding protocols of handling sensitive consumer information

• Work with clients to find beneficial solutions

Senior Performance Analyst

Bank of New York Mellon

November 1986 to November 2013

• Preparing accurate monthly, quarterly and year- end financial reports

• Payable/ Receivable reports using multiple financial institutions and money managers to obtain information

• Audit/reconciliation/performance analysis/Attribution models for corporations, state, federal and international governments.

• Trainer and mentor of local associates as well as trainer to global associates remotely Education

Certification in Nursing Assistant

Walla Walla Community College - Walla Walla, WA

December 2018 to March 2019

3rd year in Finance/Mathematics

University of Puget Sound - Tacoma, WA

September 1982 to June 1983

Associate in Arts (AA) in Accounting

Walla Walla Community College - Walla Walla, WA

September 1980 to June 1982

Skills

• Excellent listening and communication skills

• Well versed in multiple setting administrative duties

• Licensed CNA (4 years)

• Trained to handle highly stressful situations

• Able to effectively multitask

• Able to work independently

• Remote banking (3 years)

• Experienced user with Microsoft Office Suite

• 10+ years in accounts payable/receivable

• Experienced in Mentoring

• Able to and enjoy working within a team environment

• Strong ability to meet deadlines

• Highly analytical and driven individual

• Financial Analysis

• Bookkeeping

• Public Relations

• General Ledger Accounting

• Account Reconciliation

• Bank Reconciliation

• Data entry (10+ years)

• English

• Negotiation

• Customer service

• Financial Statement Preparation

• Financial Report Writing

• Journal Entries

• Phone etiquette

• Communication skills

• Microsoft Excel

• Remote access software (4 years)

• Accounts receivable

Certifications and Licenses

NAC - Certified Nursing Assistant

May 2018 to May 2023

CPR Certification

State Tested Nursing Assistant

May 2022 to May 2023

Nursing Delegation

May 2018 to Present

Assessments

Home health aide skills — Proficient

April 2023

Providing care to patients in a home setting

Full results: Proficient

Customer Service Skills — Proficient

October 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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